Senior Product Lifecycle Coordinator

Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital team as Senior Product Lifecycle Coordinator!

When you join Fenwick, you’ll receive:

• 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
• Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• ‘Perks’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
• WeCare - 24/7 GP, wellbeing advice & support service.
• Hybrid Working (Typically every Thursday and Friday working from home).
• Salary of £40,000 pa.

As Senior Product Lifecycle Coordinator at Fenwick, you will hold a key position within the Digital Product Lifecycle team, responsible for enhancing product workflow processes and accelerating speed to site. Supporting the Digital Product Lifecycle Manager, you’ll lead a team of three coordinators, ensuring product data is accurate, enriched, and uploaded efficiently. Your focus will be on streamlining operations, identifying workflow improvements, and driving product content quality to maximise sales potential.

You’ll collaborate cross-functionally with key teams including Buying, Brand Partners, Studio, and Digital Operations to ensure all product content and assets are delivered on time and meet quality standards. You’ll manage the brand imagery process, enhance product attributes, and ensure descriptions are both informative and SEO-optimised. Reporting and analytics will be central to your role, helping track performance, inform improvements, and support wider business objectives.

This role requires a highly organised individual with strong communication skills, experience managing people and processes, and the ability to thrive in a fast-paced, deadline-driven environment. You’ll be instrumental in ensuring product enrichment aligns with campaign needs and meets key KPIs, including speed to site and data accuracy. Experience with Shopify and studio workflow tools is advantageous.

What we are looking for in a candidate:

• Highly organised with excellent time management and meticulous attention to detail.
• Comfortable managing cross-functional workstreams.
• Excellent communication and interpersonal skills with the ability to form strong working relationships and thrive working as a team.
• Self-motivated with the ability to work independently at pace to a very high standard, managing workload to strict deadlines.
• Able to work collaboratively and proactively to meet challenging deadlines.
• Great communication skills, able to articulate well to all levels of the business, ensuring stakeholders are kept up to date with all relevant data, updates and insights.
• Experience with Shopify, Studio workflow tools all advantageous.

About Fenwick: Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!