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- Tasks: Lead a dynamic team to enhance customer service and drive sales in a fast-paced retail environment.
- Company: Join Fenwick, the UK's largest family-owned department store with a rich heritage since 1882.
- Benefits: Enjoy a 25% discount, 28 days annual leave, and wellness support including a 24/7 online GP.
- Why this job: Be part of an exciting transformation journey in fashion retail, making a real impact on customer experiences.
- Qualifications: Proven retail management experience, strong fashion interest, and natural leadership skills are essential.
- Other info: Opportunities for personal growth and a collaborative work culture await you at Fenwick.
The predicted salary is between 28800 - 42000 £ per year.
Are you the person who is passionate about people, fashion trends and creating an excellent shopping experience for all our customers that we are looking for? This role is a great opportunity for someone building on a career in fashion retail management, someone ready for a new challenge and wants to be part of a business on an exciting journey!
Our Sales managers drive exceptional customer service and sales along with retail and operational standards through the leadership and development of their Team Leaders, Sales Consultants, and Sales Advisors to continuously develop the customer experience and drive commercial opportunities. Working closely with the Divisional Sales Manager, you will work together to meet area objectives whilst being a prominent figure on the store floor, working shoulder to shoulder with your team, and role modelling excellent customer service.
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed:
- A Proven Track Record of working in Retail Management.
- Strong Interest in Fashion Retail and Commercial Awareness.
- A natural leader and role model who thrives in a fast-paced environment.
- Innate attention to detail and the ability to make commercial decisions.
- An experienced professional who is adaptable, approachable, and resilient.
- Current and relevant product knowledge and market awareness.
When you join Fenwick, you'll receive:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day - 1 additional day off in the month of your birthday
- Holiday Purchase Scheme option to buy up to 5 days leave
- Business Dress Loan Scheme interest free loan to buy clothes for work
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- Perks a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Cycle to Work scheme
- Pension scheme
Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers' expectations, and we are always on the lookout for talent to join us. We have 8 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say 4 of our stores also house our functional teams, allowing for a truly collaborative approach. In 2018, we launched our first eCommerce website and have been building on this ever since, setting up our historic business for a multichannel future. With exciting growth plans ahead of us, this is indeed a place of innovation, excitement, and opportunity.
Sales Manager employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Familiarise yourself with the latest fashion trends and the specific products offered by Fenwick. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the brand.
✨Tip Number 2
Network with current or former employees of Fenwick to gain insights into the company culture and expectations for a Sales Manager. This can provide you with valuable information that can set you apart during the selection process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully developed teams in previous roles. Be ready to share specific examples that highlight your ability to drive sales and enhance customer experiences.
✨Tip Number 4
Showcase your adaptability and resilience by preparing stories that illustrate how you've navigated challenges in fast-paced retail environments. This will resonate well with the qualities Fenwick is looking for in a candidate.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Fenwick is looking for in a Sales Manager. Highlight your passion for fashion and customer service in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail management, leadership skills, and any relevant achievements. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've driven sales and improved customer experiences in previous positions.
Showcase Your Knowledge: Demonstrate your understanding of current fashion trends and market awareness in your application. This will show Fenwick that you are not only qualified but also genuinely interested in the industry.
How to prepare for a job interview at Fenwick
✨Show Your Passion for Fashion
Make sure to express your genuine interest in fashion retail during the interview. Share examples of how you stay updated on trends and how this knowledge has influenced your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide specific examples of how you've successfully managed teams in a retail environment. Highlight any initiatives you've led that improved customer service or sales.
✨Understand the Company Culture
Research Fenwick's history and values before the interview. Be ready to explain how your personal values align with theirs and how you can contribute to their exciting journey.
✨Prepare for Scenario Questions
Anticipate questions about handling difficult customer situations or making commercial decisions. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
