Sales Manager
Apply now

Sales Manager

Kingston upon Thames Full-Time 28800 - 42000 £ / year (est.) No home office possible
Apply now
F

At a Glance

  • Tasks: Lead a team to deliver top-notch customer service and drive sales in our Home department.
  • Company: Join Fenwick, the UK's largest family-owned department store with a rich history since 1882.
  • Benefits: Enjoy a 25% discount, 28 days annual leave, and a birthday day off!
  • Why this job: Be part of an exciting transformation journey while making a real impact on customer experiences.
  • Qualifications: Retail management experience is essential; we seek adaptable leaders with a passion for fashion.
  • Other info: Collaborate closely with your team and enjoy perks like mental health support and fitness programs.

The predicted salary is between 28800 - 42000 £ per year.

Job Description

Are you the person who is passionate about people, homeware trends and creating an excellent shopping experience for all our customers that we are looking for?

This role is a great opportunity for someone building on a career in retail management, someone ready for a new challenge and wants to be part of a business on an exciting journey!

This role will be based in our Home department.

When you join Fenwick, you'll receive;

  • 25% Colleague Discount (across most areas)
  • 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
  • Birthday day – 1 additional day off in the month of your birthday
  • Holiday Purchase Scheme option to buy up to 5 days leave
  • WeCare a 24/7 online GP, mental health support service, get fit programme and more.
  • Perks a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
  • Pension scheme

About the role

Our Sales managers drive exceptional customer service and sales along with retail and operational standards through the leadership and development of their Team Leaders, Sales Consultants, and Sales Advisors to continuously develop the customer experience and drive commercial opportunities.

Working closely with our Divisional Sales Manager, you will work together to meet area objectives whilst being a prominent figure on the store floor, working shoulder to shoulder with your team, and role modelling excellent customer service.

About the candidate

We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed.

  • A Proven Track Record of working in Retail Management – Essential
  • Strong Interest in Fashion Retail and Commercial Awareness – Essential
  • A natural leader and role model who thrives in a fast-paced environment
  • Innate attention to detail and the ability to make commercial decisions.
  • An experienced professional who is adaptable, approachable, and resilient.
  • Current and relevant product knowledge and market awareness

About Fenwick

Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers' expectations, and we are always on the lookout for talent to join us.

We have 8 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say 4 of our stores also house our functional teams, allowing for a truly collaborative approach. In 2018, we launched our first eCommerce website and have been building on this ever since, setting up our historic business for a multichannel future.

Sales Manager employer: Fenwick

At Fenwick, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion for homeware and customer experience. Our Sales Managers benefit from generous perks like a 25% colleague discount, extensive annual leave that increases with tenure, and comprehensive support through our WeCare program. With a commitment to employee growth and a collaborative environment across our stores, joining Fenwick means being part of a dynamic team dedicated to transforming retail and exceeding customer expectations.
F

Contact Detail:

Fenwick Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Manager

✨Tip Number 1

Show your passion for homeware trends during the interview. Be prepared to discuss recent trends and how they can enhance the customer experience at Fenwick.

✨Tip Number 2

Demonstrate your leadership skills by sharing specific examples of how you've successfully managed a team in a retail environment. Highlight any innovative strategies you implemented to improve sales or customer service.

✨Tip Number 3

Familiarize yourself with Fenwick's history and values. Understanding the company's heritage will help you connect with the brand and show that you're genuinely interested in being part of their journey.

✨Tip Number 4

Prepare to discuss your commercial awareness. Be ready to analyze market trends and how they could impact Fenwick's sales strategy, demonstrating your ability to make informed decisions.

We think you need these skills to ace Sales Manager

Retail Management Experience
Customer Service Excellence
Leadership Skills
Team Development
Commercial Awareness
Adaptability
Attention to Detail
Problem-Solving Skills
Strong Communication Skills
Market Awareness
Sales Strategy Development
Goal-Oriented Mindset
Fashion Retail Knowledge
Resilience in Fast-Paced Environments

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Sales Manager position at Fenwick. Highlight key responsibilities and required skills, and think about how your experience aligns with these.

Tailor Your CV: Customize your CV to reflect your retail management experience and leadership skills. Use specific examples that demonstrate your ability to drive sales and enhance customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of homeware trends. Mention why you want to work at Fenwick and how you can contribute to their exciting journey.

Highlight Relevant Experience: In your application, emphasize your proven track record in retail management and any relevant product knowledge. Discuss your adaptability and leadership qualities, as these are crucial for the role.

How to prepare for a job interview at Fenwick

✨Show Your Passion for Retail

Make sure to express your enthusiasm for retail management and customer service. Share specific examples of how you've created excellent shopping experiences in the past, as this aligns with what Fenwick is looking for.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership style and provide examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to motivate and develop team members, as this is crucial for the Sales Manager role.

✨Highlight Commercial Awareness

Be ready to talk about current homeware trends and how they impact customer preferences. Show that you understand the market and can make informed commercial decisions that drive sales.

✨Emphasize Adaptability and Resilience

Fenwick values adaptability and resilience, so share experiences where you've successfully navigated challenges or changes in the retail environment. This will demonstrate that you're prepared for the dynamic nature of the role.

Sales Manager
Fenwick
Apply now
F
Similar positions in other companies
Europas größte Jobbörse für Gen-Z
discover-jobs-cta
Discover now
>