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- Tasks: Lead and inspire restaurant teams to deliver exceptional customer experiences.
- Company: Join Fenwick, a historic family-owned department store known for luxury and style since 1882.
- Benefits: Enjoy up to 25% discount, 28 days annual leave, and unique perks like your birthday off.
- Why this job: Be part of a collaborative team that values passion for food and excellent service.
- Qualifications: Experience in managing full-service restaurants and a passion for coaching teams is essential.
- Other info: This role offers a competitive salary with additional TRONC service charge earnings.
The predicted salary is between 36000 - 60000 £ per year.
We are thrilled to announce a rare and exciting dual-site opportunity to lead restaurant teams in our Fuego and Mason & Rye restaurants in Fenwick Bracknell. If you are looking for a management role with an excellent work-life balance and competitive package, look no further than Fenwick!
Working week: 40 hours per week.
Advertised salary is not inclusive of a variable TRONC service charge allocation which will be paid on top of the advertised salary, bringing total earnings to approx £41,500 per year.
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- WeCare - 24/7 GP, wellbeing advice & support service.
- ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- 28 days of annual leave, which includes Bank Holidays, where your allowance grows annually by one day, reaching a maximum of 33 days.
- Pension scheme.
- You will also be entitled to join the tronc system for eligible roles, which is operated and controlled independently.
As the Restaurant Manager, you will enhance the customer experience through the strong leadership and coaching of the restaurant team, supporting them to deliver a lasting impression to every customer. You will ensure the smooth running of the full restaurant operation, ensuring targets are achieved or exceeded and delivered on time.
What we are looking for in a candidate:
- Experience in managing a full-service restaurant is essential.
- Passionate about food with a flair for delivering excellent customer service through the strong leadership of the team.
- Experience in coaching and developing a team, sharing your knowledge.
- A strong team player within a wider management team.
- Innate attention to detail and the ability to make commercial decisions.
- An experienced professional who is adaptable, approachable, and resilient.
Fenwick boasts a legacy steeped in heritage and history, pioneering style since we first opened our doors in 1882. Renowned for our expertise in luxury, we take pride in being the largest independent, family-owned collection of department stores in the UK. We always aim to exceed our customers' expectations, and we’re actively seeking passionate individuals to join us in this exciting journey.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Building upon the success of our 15 own-bought restaurants and esteemed restaurant concession partners across our 8 stores, our restaurant business offers an unparalleled dining experience, epitomising the renowned Fenwick hospitality.
Restaurant Manager employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with Fenwick's brand and values. Understanding their commitment to customer service and quality will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in full-service restaurants. Building connections can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in previous roles. Highlighting your coaching and development skills will demonstrate your ability to enhance the customer experience at Fenwick.
✨Tip Number 4
Research current trends in the restaurant industry, particularly those related to customer service and food offerings. Showing that you're knowledgeable about the market can set you apart from other candidates.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing full-service restaurants. Emphasise your leadership skills, customer service expertise, and any relevant achievements that align with the role at Fenwick.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Experience: In your application, focus on your experience in coaching and developing teams. Provide concrete examples of how you've shared your knowledge and contributed to a positive team environment.
Showcase Your Attention to Detail: Demonstrate your attention to detail in your application by ensuring there are no typos or errors. This reflects your professionalism and commitment to quality, which is essential for a Restaurant Manager.
How to prepare for a job interview at Fenwick
✨Showcase Your Leadership Skills
As a Restaurant Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any specific examples of successful coaching or development you've implemented.
✨Demonstrate Your Passion for Food and Service
Fenwick values a passion for food and excellent customer service. Share your personal experiences with food, any culinary knowledge you have, and how you ensure a memorable dining experience for customers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to make tough decisions or handle difficult situations in a restaurant setting, and be ready to explain your thought process.
✨Research Fenwick's Values and History
Understanding Fenwick's heritage and values will show your genuine interest in the company. Familiarise yourself with their history, mission, and what sets them apart in the hospitality industry to demonstrate your alignment with their culture.
