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- Tasks: Support the colleague lifecycle with admin tasks and enhance the colleague experience.
- Company: Fenwick is a historic, family-owned department store group known for luxury retail since 1882.
- Benefits: Enjoy 25 days annual leave, discounts, hybrid working, and a 24/7 wellbeing support service.
- Why this job: Join a dynamic team in a fast-paced environment focused on people and innovation.
- Qualifications: Previous HR admin experience, strong organisational skills, and proficiency in Microsoft Office required.
- Other info: Be part of a collaborative culture that values growth and excellence.
The predicted salary is between 30000 - 42000 £ per year.
We’re building a high-performing culture at Fenwick—one that’s fuelled by energy, ambition, and a shared passion for delivering excellence. If you’re driven to succeed and excited by the opportunity to grow your career in a business that champions premium retail and hospitality, you’re in the right place.
Are you ready to take the next step in your HR journey and play a key role in shaping the colleague experience at Fenwick? If you’re someone who thrives in a fast-paced environment, brings a positive attitude, and is passionate about putting people at the heart of everything you do, we’d love to welcome you to our dynamic People Hub, based in our Newcastle flagship store.
When you join Fenwick, you’ll receive;
- 25 days annual leave (including 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- Perks a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Hybrid working typically Monday to Wednesday in office and Thursday and Friday working from home.
So, more about our People Administrator role…
Join our People Team at Fenwick as a People Administrator, where you’ll play a vital role in delivering accurate, efficient and first-class administrative support across the entire colleague lifecycle—from onboarding to offboarding. Acting as a first point of contact for People queries, you’ll support both store and functional colleagues while maintaining high standards of data accuracy and compliance.
Working closely with the wider People Team, you will process all colleague changes, maintain systems such as People XD, support payroll activities, and identify process improvements helping us to enhance our service. You’ll also be expected to manage multiple priorities in a fast-paced environment while always delivering a great colleague experience.
We’re looking for someone with previous admin experience, excellent organisational skills, strong attention to detail and a solution focused mindset. You’ll be confident in working with systems and data, able to communicate clearly, and enthusiastic about contributing to a collaborative and evolving People function at Fenwick.
What we are looking for in a candidate…
- Previous HR administrative experience in a fast-paced environment would be beneficial
- Exceptional attention to detail
- Flexibility and openness to change
- Resourcefulness and ability to take initiative
- Excellent organisational skills with the ability to work to deadlines and prioritise effectively
- Process improvement mindset and implementing efficient ways of working
- Excellent verbal and written communication skills
- Fluent in Microsoft Office suite, familiar with HR information systems, ideally People XD
- Confident in reading and interpreting data and information
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers\’ expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
People Administrator employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Administrator
✨Tip Number 1
Familiarise yourself with Fenwick's values and culture. Understanding their commitment to excellence and a high-performing environment will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Highlight your previous HR administrative experience, especially in fast-paced settings. Be ready to share specific examples of how you've managed multiple priorities and maintained data accuracy, as this is crucial for the People Administrator role.
✨Tip Number 3
Showcase your problem-solving skills by preparing to discuss any process improvements you've implemented in past roles. Fenwick values resourcefulness and a solution-focused mindset, so be sure to illustrate how you've contributed to efficiency.
✨Tip Number 4
Brush up on your Microsoft Office skills and any HR information systems you’ve used, particularly People XD. Being confident in these tools will not only help you stand out but also show that you're ready to hit the ground running.
We think you need these skills to ace People Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous HR administrative experience and showcases your organisational skills. Use specific examples that demonstrate your attention to detail and ability to manage multiple priorities in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for putting people at the heart of everything you do. Mention how your resourcefulness and initiative can contribute to enhancing the colleague experience at Fenwick.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and any experience with HR information systems, particularly People XD. Clearly outline your communication skills and your ability to interpret data effectively.
Showcase Process Improvement Mindset: Include examples of how you've implemented efficient ways of working or identified process improvements in your previous roles. This will demonstrate your proactive approach and alignment with Fenwick's goals.
How to prepare for a job interview at Fenwick
✨Show Your Passion for People
Fenwick is all about putting people at the heart of everything they do. Make sure to express your enthusiasm for HR and how you can contribute to enhancing the colleague experience.
✨Demonstrate Organisational Skills
As a People Administrator, you'll need excellent organisational skills. Be prepared to discuss how you've managed multiple priorities in previous roles and share specific examples of your time management strategies.
✨Highlight Attention to Detail
With a focus on data accuracy and compliance, it's crucial to showcase your attention to detail. Bring up instances where your meticulousness has positively impacted your work or team outcomes.
✨Be Ready to Discuss Process Improvements
Fenwick values a process improvement mindset. Think of examples where you've identified inefficiencies and implemented solutions, and be ready to share these during your interview.
