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For Companies At a Glance
- Tasks: Support the colleague lifecycle with admin tasks from onboarding to offboarding.
- Company: Fenwick is a historic, family-owned department store group known for luxury and innovation.
- Benefits: Enjoy 25 days annual leave, up to 25% store discount, and hybrid working options.
- Why this job: Join a dynamic team focused on people, growth, and delivering excellence in a fast-paced environment.
- Qualifications: Previous HR admin experience, strong organisational skills, and proficiency in Microsoft Office required.
- Other info: Be part of a collaborative culture that values innovation and tradition.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We’re building a high-performing culture at Fenwick—one that’s fuelled by energy, ambition, and a shared passion for delivering excellence. If you’re driven to succeed and excited by the opportunity to grow your career in a business that champions premium retail and hospitality, you’re in the right place.
Are you ready to take the next step in your HR journey and play a key role in shaping the colleague experience at Fenwick? If you’re someone who thrives in a fast-paced environment, brings a positive attitude, and is passionate about putting people at the heart of everything you do, we’d love to welcome you to our dynamic People Hub, based in our Newcastle flagship store.
When you join Fenwick, you’ll receive;
- 25 days annual leave (including 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- Perks a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Hybrid working typically Monday to Wednesday in office and Thursday and Friday working from home.
So, more about our People Administrator role…
Join our People Team at Fenwick as a People Administrator, where you’ll play a vital role in delivering accurate, efficient and first-class administrative support across the entire colleague lifecycle—from onboarding to offboarding. Acting as a first point of contact for People queries, you’ll support both store and functional colleagues while maintaining high standards of data accuracy and compliance.
Working closely with the wider People Team, you will process all colleague changes, maintain systems such as People XD, support payroll activities, and identify process improvements helping us to enhance our service. You’ll also be expected to manage multiple priorities in a fast-paced environment while always delivering a great colleague experience.
We’re looking for someone with previous admin experience, excellent organisational skills, strong attention to detail and a solution focused mindset. You’ll be confident in working with systems and data, able to communicate clearly, and enthusiastic about contributing to a collaborative and evolving People function at Fenwick.
What we are looking for in a candidate…
- Previous HR administrative experience in a fast-paced environment would be beneficial
- Exceptional attention to detail
- Flexibility and openness to change
- Resourcefulness and ability to take initiative
- Excellent organisational skills with the ability to work to deadlines and prioritise effectively
- Process improvement mindset and implementing efficient ways of working
- Excellent verbal and written communication skills
- Fluent in Microsoft Office suite, familiar with HR information systems, ideally People XD
- Confident in reading and interpreting data and information
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
People Administrator employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Administrator
✨Tip Number 1
Familiarise yourself with Fenwick's values and culture. Understanding their commitment to excellence and a high-performing environment will help you align your responses during interviews, showcasing how you can contribute to their dynamic People Hub.
✨Tip Number 2
Network with current or former employees of Fenwick, especially those in HR roles. They can provide valuable insights into the company culture and the specific expectations for the People Administrator position, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience with HR information systems, particularly People XD if you have it. Being able to demonstrate your familiarity with such systems will show that you're ready to hit the ground running in this role.
✨Tip Number 4
Highlight your organisational skills and ability to manage multiple priorities in a fast-paced environment. Be ready to share examples from your past experiences that illustrate your resourcefulness and solution-focused mindset, as these are key traits they are looking for.
We think you need these skills to ace People Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the People Administrator position. Tailor your application to highlight how your skills and experiences align with what Fenwick is looking for.
Highlight Relevant Experience: Emphasise any previous HR administrative experience you have, especially in fast-paced environments. Use specific examples to demonstrate your organisational skills, attention to detail, and ability to manage multiple priorities.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office and any familiarity with HR information systems like People XD. Highlight your communication skills and your resourcefulness in problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Discuss why you are passionate about putting people at the heart of everything you do and how you can contribute to Fenwick's dynamic People Hub.
How to prepare for a job interview at Fenwick
✨Show Your Passion for People
Fenwick is all about putting people at the heart of everything they do. Make sure to express your enthusiasm for HR and how you can contribute to enhancing the colleague experience. Share examples of how you've positively impacted others in previous roles.
✨Demonstrate Organisational Skills
As a People Administrator, you'll need to juggle multiple priorities. Prepare to discuss specific instances where you've successfully managed tasks under pressure. Highlight your ability to prioritise effectively and meet deadlines.
✨Be Ready to Discuss Process Improvements
Fenwick values a process improvement mindset. Think of examples where you've identified inefficiencies and implemented solutions. This will show your resourcefulness and initiative, which are key traits for this role.
✨Familiarise Yourself with Relevant Systems
Since the role involves working with HR information systems like People XD, brush up on your knowledge of these tools. If you have experience with similar systems, be prepared to discuss how you've used them to enhance data accuracy and compliance.
