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- Tasks: Join our Merchandising team to enhance customer experiences in Home & Furniture categories.
- Company: Fenwick is a historic, family-owned department store group in the UK, established in 1882.
- Benefits: Enjoy 33 days annual leave, hybrid working, and up to 25% discount across all stores.
- Why this job: Be part of a collaborative team driving innovation and excellence in retail.
- Qualifications: Mid-level merchandising experience with strong analytical and communication skills required.
- Other info: Work hybrid between home and our vibrant office on Wigmore Street, Central London.
The predicted salary is between 28800 - 43200 £ per year.
Do you want to be part of the evolving Merchandising landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join us as a Merchandiser within the Menswear & Toys or Womenswear & Childrenswear categories!
When you join Fenwick, you’ll receive:
- 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- ‘Perks*’ – a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Hybrid Working (Typically every Thursday and Friday working from home).
About the role
As a Merchandiser at Fenwick, you will take ownership of defined product categories and drive meaningful commercial impact across the business. You’ll lead the end-to-end execution of merchandising activities, from range planning and stock management to pricing, promotion, and visual execution – ensuring every decision supports sales growth, profitability, and an exceptional customer experience. With responsibility for Open-to-Buy management and supply chain alignment, you’ll play a central role in keeping stock levels optimised and supporting the wider trading strategy.
Success in the role relies on strong analytical capability, commercial awareness, and the ability to identify opportunities that improve efficiency and maximise profit. You’ll work closely with colleagues across Buying, Retail, Digital, Logistics and Finance to translate insights into action, refine assortment strategies, and ensure a seamless experience both online and in store. This is a highly collaborative position where your ability to influence, communicate effectively, and build strong relationships will be essential.
As a leader, you’ll coach and motivate a high-performing team of Assistant Merchandisers, helping to shape their development while driving results through clear planning and accountability. With a focus on continuous improvement, strategic thinking, and operational excellence, this role offers the chance to make a significant contribution to the business and help shape the future of our merchandising function.
What we are looking for in a candidate…
- Mid-level experience in merchandising & selling
- Ability to develop product strategies, building business cases
- An analytical background keen to identify opportunities for efficiency and improvement
- Negotiating and contracting skills.
- Developed communication, influencing and relationship skills.
- Experience operating at mid-level within a Retail multichannel environment
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers\’ expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
Merchandiser employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merchandiser
✨Tip Number 1
Familiarise yourself with Fenwick's brand and values. Understanding their heritage and commitment to customer experience will help you align your approach during interviews and discussions, showcasing how you can contribute to their vision.
✨Tip Number 2
Network with current or former employees of Fenwick, especially those in merchandising roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your conversations and demonstrate your fit for the team.
✨Tip Number 3
Prepare to discuss specific examples of your past merchandising successes. Highlight your analytical skills and any experience with Open-to-Buy (OTB) and inventory management, as these are crucial for the role and will show your capability to drive results.
✨Tip Number 4
Stay updated on current trends in the home and furniture market. Being knowledgeable about industry developments will not only impress during interviews but also demonstrate your passion for the role and your ability to contribute to Fenwick's merchandising strategies.
We think you need these skills to ace Merchandiser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in merchandising, especially within the Home & Furniture categories. Use specific examples to demonstrate your analytical skills and ability to drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for merchandising and your understanding of Fenwick's brand. Mention how your skills align with their needs, particularly in stock management and customer experience enhancement.
Highlight Key Achievements: In your application, emphasise any past successes in merchandising roles, such as improving inventory turnover or executing successful promotional strategies. Quantify your achievements where possible to make a stronger impact.
Showcase Collaboration Skills: Since the role requires strong collaboration with various teams, include examples of how you've successfully worked with buying, digital, and logistics teams in previous positions. This will demonstrate your ability to thrive in a multichannel retail environment.
How to prepare for a job interview at Fenwick
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Merchandiser at Fenwick. Familiarise yourself with key concepts like Open-to-Buy (OTB), inventory turnover, and markdown management, as these will likely come up during your discussion.
✨Showcase Your Analytical Skills
Since the role requires strong analytical skills, be prepared to discuss specific examples from your past experience where you've identified opportunities for efficiency and improvement. Highlight any successful strategies you've implemented in merchandising or retail.
✨Demonstrate Collaboration
Fenwick values teamwork, so be ready to share instances where you've successfully collaborated with other departments, such as buying, digital, or logistics. Emphasise your ability to build relationships and influence others to achieve common goals.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about Fenwick's merchandising strategies, team dynamics, or future goals. This shows your genuine interest in the company and the role.
