At a Glance
- Tasks: Lead and inspire a team to enhance customer experience and drive sales.
- Company: Join Fenwick, the UK's largest family-owned department store group with a rich heritage.
- Benefits: Enjoy 25% discount, 28 days leave, birthday day off, and wellness support.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of an exciting journey transforming retail and making a real impact.
- Qualifications: Proven leadership skills and experience in coaching and developing teams.
The predicted salary is between 30000 - 40000 € per year.
Are you a retail manager who is passionate about people, beauty trends and creating an excellent shopping experience for all our customers? This role is a great opportunity for someone ready for a new challenge and is looking for a senior role in a business on an exciting journey!
About the role:
Our Divisional Sales Managers lead a team of Sales Managers to drive customer experience, retail, and operational standards across their departments. As part of the senior retail leadership team, you will not only lead, develop and inspire your division, but also the wider store, championing initiatives across services, operations, and wellbeing.
You will provide strong leadership to your team, ensuring every colleague lives our Fenwick Values, and people development plans are in place to deliver strategic goals. You’ll be working with various stakeholders across the business to enhance and ensure the highest quality customer service experience, improve sales through making commercial decisions, stock levels and share feedback in response to product edit and visual campaigns. This is a truly exciting and integral role to our business. The successful candidate will work with the Store Director to ensure Fenwick continues to innovate and be a market leader within retail by developing future business, influencing decisions, implementing strategies, and inspiring your teams to achieve these.
About the candidate:
- A natural leader and role-model who thrives in a fast-paced environment
- Experience of coaching, developing and leading a team of managers
- Ability to work collaboratively and build relationships
- A strong team player with a wider management team
- Innate attention to detail and the ability to make commercial decisions
- Engaging with the ability to influence multiple stakeholders across various functions
- An experienced professional who is adaptable, approachable and resilient
- Current and relevant product knowledge and market awareness
About Fenwick:
Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers' expectations, and we are always on the lookout for talent to join us. We have 8 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say four of our stores also house our functional teams, allowing for a truly collaborative approach.
We offer a competitive salary and benefits package including:
- ~25% Colleague Discount (across most areas)
- ~28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- ~ Birthday day - 1 additional day off in the month of your birthday
- ~ Holiday Purchase Scheme option to buy up to 5 days leave
- ~ WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- ~ Perks a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- ~ Pension scheme
Supervisor, Sales Planning in London employer: Fenwick
Fenwick is an exceptional employer that values its people and fosters a vibrant work culture, making it an ideal place for those passionate about retail and customer experience. With a strong focus on employee development, competitive benefits including generous annual leave and wellness support, and a collaborative environment across its eight UK stores, Fenwick offers a rewarding career path for individuals looking to make a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor, Sales Planning in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Supervisor role!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've led teams and improved customer experiences. We want to see that passion for people and beauty trends shine through!
✨Tip Number 3
Research is key! Familiarise yourself with Fenwick's values and current market trends. This will not only help you in interviews but also show that you're genuinely interested in being part of our exciting journey.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission of delivering an excellent shopping experience.
We think you need these skills to ace Supervisor, Sales Planning in London
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for beauty trends and customer experience shine through in your application. We want to see how you connect with our values and how you can contribute to creating an excellent shopping experience.
Highlight Leadership Skills:Make sure to showcase your experience in coaching and developing teams. We’re looking for natural leaders, so share examples of how you've inspired and motivated others in a fast-paced environment.
Be Collaborative:Emphasise your ability to work with various stakeholders. We value teamwork, so mention any experiences where you’ve built relationships and influenced decisions across different functions.
Tailor Your Application:Don’t forget to customise your application to reflect the specific skills and experiences mentioned in the job description. We appreciate attention to detail, so make sure your application is polished and relevant!
How to prepare for a job interview at Fenwick
✨Know Your Stuff
Make sure you brush up on your knowledge of beauty trends and retail management. Familiarise yourself with Fenwick's values and recent initiatives. This will show that you're genuinely interested in the company and ready to contribute.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you inspired your team or made a significant impact on customer experience. This is your chance to shine as a natural leader!
✨Build Relationships
Demonstrate your ability to work collaboratively by discussing how you've built relationships with stakeholders in previous roles. Be ready to share how you’ve influenced decisions and worked across functions to achieve common goals.
✨Be Adaptable and Resilient
Retail can be fast-paced and unpredictable, so be prepared to discuss how you've handled challenges in the past. Share stories that highlight your adaptability and resilience, showing that you can thrive in a dynamic environment.
