At a Glance
- Tasks: Create engaging content and build community across social media platforms.
- Company: Join Fenwick, a historic and innovative family-owned department store.
- Benefits: 33 days annual leave, birthday off, and up to 25% discount in stores.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a creative team driving social growth and brand engagement.
- Qualifications: Experience in social media, strong communication skills, and analytical mindset.
The predicted salary is between 30000 - 40000 £ per year.
We’re excited to offer an opportunity for a Social Media Marketing Coordinator to join Fenwick, where you’ll help drive social growth through engaging content and strong community building. This role is perfect for someone with a creative, forward-thinking approach and a solid understanding of how paid and organic social can work together to deliver impact.
When you join Fenwick, you’ll receive:
- 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy up to 5 days across the year.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- WeCare - 24/7 GP, wellbeing advice & support service.
About the role
We’re looking for a proactive and creative Social Media Coordinator to join our team, reporting into the Senior Marketing & Communication Specialist. In this role, you’ll support the development and execution of our social media strategy, working closely with senior marketing stakeholders to deliver integrated campaigns that elevate brand visibility and engagement. You’ll play a key part in combining organic and paid approaches to maximise reach and performance across all social channels.
You’ll be responsible for planning, setting up, and optimising paid social campaigns across platforms such as Facebook, Instagram, TikTok, Pinterest, and LinkedIn. Alongside this, you’ll manage day-to-day community engagement, responding to comments and messages to foster a positive and engaging brand presence. Working collaboratively with Visual Content and Marketing Planning teams, you’ll help schedule content, write clear briefs for content creation, and ensure all activity aligns with wider business priorities captured in the content calendar.
A strong analytical mindset will be essential, as you’ll track performance, report on key metrics, and provide insights to continuously improve results. You’ll stay up to date with the latest social media trends and emerging platforms to keep our approach fresh and innovative. This is a highly collaborative role, working closely with teams across Buying & Merchandising, Digital, and Retail to ensure our social activity is aligned, commercially focused, and impactful.
What we are looking for in a candidate...
- Experience in social media, both paid and organic.
- Familiar with social media advertising platforms (e.g., Facebook Ads Manager, TikTok Ads, LinkedIn Campaign Manager).
- Curious mind and interest in analytics.
- Excellent written and verbal communication skills.
- Creative thinking and problem solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
Social Media Coordinator in London employer: Fenwick
Fenwick is an exceptional employer that values creativity and collaboration, offering a vibrant work culture where employees can thrive. With generous benefits such as 33 days of annual leave, a birthday off, and a 25% discount across all stores, Fenwick prioritises employee well-being and growth. Join a passionate team dedicated to innovation and excellence in the heart of the UK retail landscape, where your contributions will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Coordinator in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Fenwick and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Fenwick are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Fenwick on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Fenwick. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Media Coordinator in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Fenwick. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Fenwick:Show us that you’ve done your homework! In your application, briefly mention what you admire about Fenwick’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Fenwick
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Fenwick will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Fenwick, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
