At a Glance
- Tasks: Lead a team to optimise product workflows and enhance the customer experience.
- Company: Fenwick, a historic and innovative family-owned department store.
- Benefits: 33 days annual leave, birthday off, up to 25% discount, and hybrid working.
- Other info: Exciting career growth opportunities in a dynamic environment.
- Why this job: Join a collaborative team and make a real impact in ecommerce.
- Qualifications: Strong organisational skills, attention to detail, and experience with product data.
The predicted salary is between 40000 - 50000 £ per year.
Are you a highly organised and detail-driven professional with a passion for ecommerce and product data? We’re looking for a Senior Product Lifecycle Coordinator to play a key role in optimising our product workflows and ensuring a seamless journey from product set-up to site.
We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space.
When you join Fenwick, you’ll receive:
- 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- WeCare - 24/7 GP, wellbeing advice & support service.
- Hybrid Working (Typically every Thursday and Friday working from home).
About the Role
In this role, you’ll support the Digital Team in improving end-to-end workflows, helping to streamline processes and increase speed to site. You’ll lead a small team of Product Lifecycle Coordinators, managing productivity and ensuring the accuracy and quality of product data, while playing a key role in delivering an efficient and scalable product upload and enrichment process.
You’ll be responsible for tracking product progress through the workflow, using reporting and analytics to identify bottlenecks and drive continuous improvement. Working cross-functionally with teams including Trade, Buying & Merchandising, Digital Marketing, and the Photography Studio, you’ll ensure products are uploaded efficiently, with high-quality imagery and enriched content that maximises sales and enhances the customer experience. You’ll also collaborate with brand partners to improve data quality, stock availability, and asset delivery.
This is a highly collaborative and detail-focused role, where you’ll oversee product information accuracy, optimise product attributes and descriptions, and contribute to SEO performance. You’ll work at pace to meet strict KPIs, ensuring strong stock availability online and maintaining a fast, efficient speed to site, while developing your team and driving best practice across the product lifecycle process.
What we are looking for in a candidate...
- Highly organised with excellent time management and meticulous attention to detail.
- You will be comfortable managing cross-functional workstreams.
- Excellent communication and interpersonal skills with the ability to form strong working relationships and thrive working as a team.
- Self-motivated with the ability to work independently at pace to a very high standard, managing workload to strict deadlines.
- Able to work collaboratively and proactively to meet challenging deadlines.
- Great communication skills, able to articulate well to all levels of the business, ensuring stakeholders are kept up to date with all relevant data, updates and insights.
- Experience with Microsoft Excel, Agility PIM, DAM and Shopify all advantageous.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
Senior Product Lifecycle Coordinator in London employer: Fenwick
Fenwick is an exceptional employer that fosters a collaborative and innovative work culture, particularly in our Central London office on Wigmore Street. With generous benefits such as 33 days of annual leave, a birthday off, and a significant employee discount, we prioritise the well-being and growth of our team members. As a Senior Product Lifecycle Coordinator, you will have the opportunity to lead a dedicated team, drive continuous improvement, and contribute to our exciting journey in the eCommerce space, all while enjoying the flexibility of hybrid working.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Lifecycle Coordinator in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Fenwick are looking for when hiring for a Senior Product Lifecycle Coordinator.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Fenwick for the Senior Product Lifecycle Coordinator, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Fenwick as a Senior Product Lifecycle Coordinator, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Fenwick’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior Product Lifecycle Coordinator.
We think you need these skills to ace Senior Product Lifecycle Coordinator in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Fenwick, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Fenwick's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Fenwick. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Fenwick
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Fenwick uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Fenwick. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
