We are seeking a dynamic and commercially aware Creative Visual Associate to help bring the Fenwick brand to life across our stores. Supporting the delivery of our campaigns, retail concepts and visual standards, you'll play a key role in creating inspiring customer experiences while ensuring our brand is presented consistently and effectively across the estate.
We offer hybrid working between your home and our offices , providing a collaborative and innovative environment from which to support our business and customers.
The role includes regular travel across the Fenwick estate, providing the opportunity to work directly with store teams on creative projects and visual standards. As a result, some weeks may vary from our typical hybrid working pattern.
When you join Fenwick, you’ll receive:
- 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- WeCare -24/7 GP, wellbeing advice & support service.
- Hybrid Working (Typically 2 days per week working from home).
About the Role
As a Creative Visual Associate, you'll support the delivery of creative campaigns, visual concepts and retail experiences that bring the Fenwick brand to life across our stores. Working closely with the Senior Creative Visual Manager and Senior Visual Standards & Field Manager , you'll help ensure projects are delivered consistently and in line with brand standards.
You'll work across Brand & Marketing, Buying, Visual Merchandising and Retail Operations teams to develop and implement campaigns, store concepts and visual guidelines. Using tools such as SketchUp, you'll help bring creative concepts to life through engaging window campaigns and retail spaces. You will lead on project planning, coordinate stakeholders and track budgets to ensure successful delivery.
This role is ideal for someone with experience in visual merchandising, retail design or creative project management and delivery. A strong visual eye, excellent organisation and confident communication skills will be key to success. You'll help create inspiring customer experiences while supporting the continued evolution of the Fenwick brand.
What we are looking for in a candidate...
- Strong creative visual aesthetic - ideally gained in creative industries including fashion beauty and home retailing
- Strong background in visual display – windows, pop up’s, internal space layouts and mannequin dressing, graphic and vinyl application
- Strong commercial understanding of spatial design, retail visual merchandising and how these impact increased sales
- Detail orientated and time focussed
- Strong interpersonal skills and team outlook
- Highly organised and able to work with multiple works streams and deadlines
- IT literate – Sketch Up or alternative CAD application knowledge is essential, In-design knowledge desired
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
Creative Visual Associate in London employer: Fenwick
Fenwick is an exceptional employer, offering a vibrant and collaborative work culture in the heart of Central London. With generous benefits such as 33 days of annual leave, a birthday off, and a significant employee discount, we prioritise the well-being and growth of our team members. As part of our Digital team, you'll have the opportunity to shape the future of our online customer experience while working in a hybrid environment that fosters innovation and teamwork.
