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- Tasks: Lead and inspire restaurant teams to deliver exceptional customer experiences.
- Company: Join Fenwick, a historic family-owned department store chain with a passion for luxury.
- Benefits: Enjoy up to 25% discount, 28 days annual leave, and a birthday off!
- Why this job: Be part of a collaborative team in a vibrant dining environment with growth opportunities.
- Qualifications: Must have experience managing a full-service restaurant and a passion for food.
- Other info: Competitive salary with additional TRONC service charge, bringing total earnings to approx £41,500.
The predicted salary is between 30000 - 40000 £ per year.
We are thrilled to announce a rare and exciting dual-site opportunity to lead restaurant teams in our Fuego and Mason & Rye restaurants in Fenwick Bracknell. If you are looking for a management role with an excellent work life balance and competitive package, look no further than Fenwick!
Working week: 40 hours per week
Advertised salary is not inclusive of a variable TRONC service charge allocation which will be paid on top of the advertised salary which will be an approx £9,500 per annum bringing total earnings to approx £41,500 per year.
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- WeCare - 24/7 GP, wellbeing advice & support service.
- ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- 28 days of annual leave, which includes Bank Holidays, where your allowance grows annually by one day, reaching a maximum of 33 days.
- Pension scheme.
- You will also be entitled to join the tronc system for eligible roles, which is operated and controlled independently.
As the Restaurant Manager, you will enhance the customer experience through the strong leadership and coaching of the restaurant team, supporting them to deliver a lasting impression to every customer. Whilst developing your team and sharing your passion and knowledge for all things food and service, you will also ensure the smooth running of the full restaurant operation, ensuring targets are achieved or exceeded and delivered on time.
What we are looking for in a candidate:
- Experience in managing a full-service restaurant is essential.
- Passionate about food with a flair for delivering excellent customer service through the strong leadership of the team.
- Experience in coaching and developing a team, sharing your knowledge.
- A strong team player within a wider management team.
- Innate attention to detail and the ability to make commercial decisions.
- An experienced professional who is adaptable, approachable, and resilient.
About Fenwick:
Fenwick boasts a legacy steeped in heritage and history, pioneering style since we first opened our doors in 1882. Renowned for our expertise in luxury, we take pride in being the largest independent, family-owned collection of department stores in the UK. We always aim to exceed our customers' expectations, and we're actively seeking passionate individuals to join us in this exciting journey.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Building upon the success of our 15 own-bought restaurants and esteemed restaurant concession partners across our 8 stores, our restaurant business offers an unparalleled dining experience, epitomising the renowned Fenwick hospitality.
F&B supervisor / leidinggevende bediening employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B supervisor / leidinggevende bediening
✨Tip Number 1
Familiarise yourself with Fenwick's values and culture. Understanding their commitment to customer service and team collaboration will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership experience in the restaurant industry. Be ready to share specific examples of how you've successfully managed teams and improved customer experiences in previous roles.
✨Tip Number 3
Prepare to discuss your passion for food and service. Fenwick is looking for someone who can inspire their team, so think about how you can convey your enthusiasm and knowledge effectively.
✨Tip Number 4
Network with current or former employees if possible. Gaining insights from those who have worked at Fenwick can provide you with valuable information that may set you apart from other candidates.
We think you need these skills to ace F&B supervisor / leidinggevende bediening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing full-service restaurants. Emphasise your leadership skills, customer service excellence, and any coaching or team development experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention specific examples of how you've enhanced customer experiences in previous roles and how you align with Fenwick's values.
Highlight Relevant Skills: In your application, focus on key skills such as attention to detail, adaptability, and resilience. Provide examples of how you've made commercial decisions in past positions to demonstrate your capability.
Show Enthusiasm for the Brand: Research Fenwick and express your enthusiasm for their heritage and commitment to customer satisfaction. Mention how you can contribute to their mission of exceeding customer expectations in your application.
How to prepare for a job interview at Fenwick
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for food and customer service during the interview. Share specific examples of how you've gone above and beyond to enhance the dining experience in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you have successfully coached and developed your team in the past. Highlight any specific achievements that showcase your ability to lead a restaurant team effectively.
✨Know the Company and Its Values
Research Fenwick's history, values, and their approach to hospitality. Being knowledgeable about the company will show your genuine interest and help you align your answers with their expectations.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations in a restaurant setting. Think about challenges you've faced and how you resolved them, focusing on your decision-making and attention to detail.
