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For Companies At a Glance
- Tasks: Develop and execute trading strategies to boost sales and customer engagement.
- Company: Fenwick is a historic, family-owned department store group in the UK, known for luxury.
- Benefits: Enjoy up to 25% discount, 33 days leave, hybrid working, and wellness support.
- Why this job: Join a dynamic team driving innovation in eCommerce with a focus on beauty and home.
- Qualifications: Strong eCommerce experience, analytical skills, and proficiency in Excel required.
- Other info: Opportunity to work collaboratively across teams and manage Assistant Traders.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Trader in our Beauty & Home categories!
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave (inclusive of 8 bank holidays)
- ‘Perks*’ – a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Hybrid Working (Typically Thursday and Friday working from home).
About the role
As a Digital Trader at Fenwick, you’ll be responsible for developing and executing trading strategies that maximise sales, profit, and customer engagement. From managing product ranges and assortment to owning the trading calendar and identifying commercial opportunities, you’ll play a key part in ensuring our customers are inspired by our offer while delivering against sales and performance targets.
Working closely with Buying & Merchandising, Marketing, Site Optimisation, and Analytics teams, you’ll analyse trading KPIs and web performance to react quickly to customer behaviour and market trends. You’ll oversee online merchandising, manage promotions and product launches, and optimise onsite search and navigation to enhance the customer journey. You’ll also be a key link between Fenwick and concession brands, presenting trading insights and actions to support their performance while contributing to catalogue marketing and content planning.
This role is suited to a commercially driven, analytical eCommerce professional with strong trading and optimisation experience. You’ll be highly numerate, confident with data, and proficient in tools such as Excel, merchandising platforms, and analytics systems. Shopify and Agility PIM experience would be an advantage but not essential. You’ll also bring strong communication and leadership skills, with the ability to manage and coach a team of Assistant Traders while working collaboratively across functions.
What we are looking for in a candidate…
- Strong eCommerce trading and optimisation experience
- Strong numerical and analytical background
- Proficient in Microsoft Excel
- Experience of eCommerce merchandising software and analytics tools
- Shopify & Agility PIM experience ideal but not required
- Experience of working with both own bought products and concession brands advantageous
- Commercially aware with strong trading focus
- Excellent communication, interpersonal and team working skills
- The ability to perform under pressure and work in a fast-paced environment
- The ability to prioritise workload effectively and meet deadlines
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers\’ expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
eCommerce Trader employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Trader
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce, particularly in the Beauty & Home categories. Understanding what’s currently popular can help you speak confidently about potential trading strategies during your interview.
✨Tip Number 2
Network with professionals in the eCommerce field, especially those who have experience with Shopify and Agility PIM. Engaging with industry peers can provide insights and tips that may give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive sales or improve customer engagement in previous roles. Being able to demonstrate your analytical skills with real-world scenarios will showcase your suitability for the role.
✨Tip Number 4
Research Fenwick's current digital strategies and recent campaigns. Showing that you understand their brand and can contribute to their vision will make a strong impression during your discussions with the hiring team.
We think you need these skills to ace eCommerce Trader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the eCommerce Trader position at Fenwick. Tailor your application to highlight relevant experience in trading strategies, customer engagement, and data analysis.
Highlight Relevant Experience: In your CV and cover letter, emphasise your eCommerce trading and optimisation experience. Mention specific tools you’ve used, such as Excel or any merchandising platforms, and provide examples of how you've successfully managed product ranges or improved sales performance.
Showcase Analytical Skills: Since the role requires a strong numerical and analytical background, include examples of how you've used data to drive decisions in previous roles. Discuss any experience with KPIs, web performance analysis, or market trend identification.
Communicate Effectively: Demonstrate your communication and leadership skills in your application. Provide examples of how you've collaborated with different teams or coached others, as these are key aspects of the role at Fenwick.
How to prepare for a job interview at Fenwick
✨Know Your Numbers
As a Digital Trader, you'll need to demonstrate your strong numerical and analytical skills. Brush up on key eCommerce metrics and be prepared to discuss how you've used data to drive sales and optimise performance in previous roles.
✨Showcase Your Experience with Tools
Familiarity with tools like Excel, Shopify, and analytics platforms is crucial. Be ready to share specific examples of how you've utilised these tools to enhance trading strategies or improve customer engagement.
✨Understand the Brand
Research Fenwick's brand values and their approach to eCommerce. Be prepared to discuss how you can contribute to their vision and what unique insights you can bring to the Beauty & Home categories.
✨Demonstrate Team Collaboration
This role requires working closely with various teams. Prepare examples that highlight your ability to collaborate effectively, manage relationships, and lead a team, especially in high-pressure situations.
