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- Tasks: Assist in managing online merchandising and contribute to digital sales targets.
- Company: Join Fenwick, a historic and innovative family-owned department store.
- Benefits: Enjoy up to 25% discount, 33 days leave, and hybrid working options.
- Why this job: Be part of a dynamic team shaping the future of digital retail.
- Qualifications: Experience in eCommerce and strong analytical skills are a plus.
- Other info: Collaborative environment with opportunities for growth and learning.
The predicted salary is between 28000 - 42000 £ per year.
Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Assistant Trader in our non-fashion categories!
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave (inclusive of 8 bank holidays)
- ‘Perks*’ – a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Hybrid Working (Typically Thursday and Friday working from home).
About the role
In this role, you’ll work closely with the Digital Trading Manager to manage online merchandising, optimisation, reporting and forecasting, ensuring the smooth delivery of trade plans and contributing directly to our digital sales targets. With your analytical mindset and keen eye for opportunity, you’ll play an important part in shaping how our products are presented online to engage and inspire customers.
As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well‑merchandised across the site and that key trends are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys.
This role is ideal for someone who is highly numerate, detail‑focused, and thrives in a fast‑paced digital environment. Experience in eCommerce and knowledge of digital merchandising principles is advantageous, alongside confidence using tools such as Excel, Google Analytics, Shopify, Nosto or Klaviyo. Most importantly, you’ll be eager to learn, able to prioritise effectively, and confident working cross‑functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics.
What we are looking for in a candidate…
- Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend.
- An analytical and numerate mind is a must to drive sales and profit.
- Ability to prioritise workload and work well under pressure in a fast‑paced environment.
- Excellent written and verbal communication skills.
- Producing insights to help influence category plans and enhance customer’s experience.
- Build relationships & effectively working with branded partners.
- Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family‑owned group of department stores within the UK. We are on an exciting journey to exceed our customers\’ expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
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eCommerce Assistant Trader employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Assistant Trader
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those at Fenwick. A friendly message on LinkedIn can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Fenwick's digital strategies and recent campaigns. Show us you’re not just another candidate; demonstrate your passion for their brand and how you can contribute to their success.
✨Tip Number 3
Practice your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. We love candidates who can back up their ideas with solid insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Fenwick team.
We think you need these skills to ace eCommerce Assistant Trader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any eCommerce experience and analytical skills you have, as these are key for the Assistant Trader role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about joining Fenwick and how your background aligns with the Digital Trading team. Be sure to mention any relevant tools you've used, like Excel or Google Analytics.
Showcase Your Analytical Mindset: In your application, give examples of how you've used data to drive decisions in past roles. This will show us that you have the analytical skills we’re looking for in an Assistant Trader.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for the role!
How to prepare for a job interview at Fenwick
✨Know Your Numbers
As an eCommerce Assistant Trader, you'll need to showcase your analytical skills. Brush up on key metrics like conversion rates, stock levels, and sales figures. Be ready to discuss how you've used data in the past to drive decisions or improve performance.
✨Familiarise Yourself with Tools
Make sure you're comfortable with tools like Excel, Google Analytics, Shopify, Nosto, and Klaviyo. If you have experience with these platforms, prepare examples of how you've used them to optimise online merchandising or analyse customer behaviour.
✨Showcase Your Creativity
Fenwick values innovative thinking, especially in digital merchandising. Think of ways you've creatively presented products or engaged customers online. Be prepared to share ideas on how you would enhance the customer experience through merchandising strategies.
✨Prepare for Scenario Questions
Expect questions that assess your ability to prioritise and work under pressure. Prepare scenarios where you've successfully managed multiple tasks or adapted to fast-paced changes. Highlight your problem-solving skills and how you collaborate with different teams.
