At a Glance
- Tasks: Support the Digital Trading Manager in online merchandising and sales analysis.
- Company: Fenwick is a historic, family-owned department store group in the UK, known for luxury.
- Benefits: Enjoy up to 25% discount, 33 days leave, hybrid working, and wellness support.
- Other info: Be part of a collaborative culture driving innovation and excellence since 1882.
- Why this job: Join a dynamic team shaping digital sales and enhancing customer experiences in a fast-paced environment.
- Qualifications: Experience in eCommerce and strong analytical skills are preferred; proficiency in Excel and Google Analytics is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Assistant Trader in our non-fashion categories!
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave (inclusive of 8 bank holidays)
- ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Hybrid Working (Typically Thursday and Friday working from home).
About the role
In this role, you’ll work closely with the Digital Trading Manager to manage online merchandising, optimisation, reporting and forecasting, ensuring the smooth delivery of trade plans and contributing directly to our digital sales targets. With your analytical mindset and keen eye for opportunity, you’ll play an important part in shaping how our products are presented online to engage and inspire customers.
As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys.
This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and knowledge of digital merchandising principles is advantageous, alongside confidence using tools such as Excel, Google Analytics, Shopify, Nosto or Klaviyo. Most importantly, you’ll be eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics.
What we are looking for in a candidate...
- Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend.
- An analytical and numerate mind is a must to drive sales and profit.
- Ability to prioritise workload and work well under pressure in a fast-paced environment.
- Excellent written and verbal communication skills.
- Producing insights to help influence category plans and enhance customer’s experience.
- Build relationships & effectively working with branded partners.
- Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
eCommerce Assistant Trader in City of London employer: Fenwick
Fenwick is an exceptional employer that values its employees by offering a supportive work culture, competitive benefits, and opportunities for personal and professional growth. With perks like a generous discount, hybrid working options, and a focus on employee wellbeing, Fenwick fosters an environment where creativity and collaboration thrive, making it an ideal place for those looking to make a meaningful impact in the digital retail space.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Assistant Trader in City of London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Fenwick are looking for when hiring for a eCommerce Assistant Trader.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Fenwick for the eCommerce Assistant Trader, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Fenwick as a eCommerce Assistant Trader, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Fenwick’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Assistant Trader.
We think you need these skills to ace eCommerce Assistant Trader in City of London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Fenwick, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Fenwick's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Fenwick. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Fenwick
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Fenwick uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Fenwick. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
