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- Tasks: Support the Digital Trading Manager in online merchandising and sales analysis.
- Company: Fenwick is a historic, family-owned department store group in the UK, known for luxury.
- Benefits: Enjoy up to 25% discount, 33 days leave, hybrid working, and wellness support.
- Why this job: Join a dynamic team shaping digital sales and enhancing customer experiences in a fast-paced environment.
- Qualifications: Experience in eCommerce and strong analytical skills are preferred; proficiency in Excel and Google Analytics is a plus.
- Other info: Be part of a collaborative culture driving innovation and excellence since 1882.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Assistant Trader in our non-fashion categories!
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave (inclusive of 8 bank holidays)
- ‘Perks*’ – a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Hybrid Working (Typically Thursday and Friday working from home).
About the role
In this role, you’ll work closely with the Digital Trading Manager to manage online merchandising, optimisation, reporting and forecasting, ensuring the smooth delivery of trade plans and contributing directly to our digital sales targets. With your analytical mindset and keen eye for opportunity, you’ll play an important part in shaping how our products are presented online to engage and inspire customers.
As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys.
This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and knowledge of digital merchandising principles is advantageous, alongside confidence using tools such as Excel, Google Analytics, Shopify, Nosto or Klaviyo. Most importantly, you’ll be eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics.
What we are looking for in a candidate…
- Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend.
- An analytical and numerate mind is a must to drive sales and profit.
- Ability to prioritise workload and work well under pressure in a fast-paced environment.
- Excellent written and verbal communication skills.
- Producing insights to help influence category plans and enhance customer’s experience.
- Build relationships & effectively working with branded partners.
- Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
eCommerce Assistant Trader employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Assistant Trader
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and digital merchandising. Understanding what works well in online retail can give you an edge during interviews, as you'll be able to discuss relevant strategies and insights.
✨Tip Number 2
Network with professionals in the eCommerce field, especially those who have experience with tools like Shopify or Google Analytics. Engaging with industry experts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your analytical skills by brushing up on Excel and data analysis techniques. Being able to demonstrate your ability to interpret data and derive actionable insights will be crucial for this role.
✨Tip Number 4
Research Fenwick's brand values and recent campaigns. Showing that you understand their mission and how you can contribute to their digital strategy will make a strong impression during your discussions with the hiring team.
We think you need these skills to ace eCommerce Assistant Trader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce and digital merchandising. Emphasise any analytical skills and tools you’ve used, such as Excel or Google Analytics, to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital trading and your understanding of the retail landscape. Mention specific examples of how you've contributed to sales or improved customer experiences in previous roles.
Showcase Analytical Skills: In your application, provide examples of how you've used data to drive decisions or influence strategies. This could include insights from trade reporting or how you've optimised product presentation online.
Highlight Team Collaboration: Since the role involves working cross-functionally, mention any experiences where you've successfully collaborated with other teams, such as Marketing or Operations, to achieve common goals.
How to prepare for a job interview at Fenwick
✨Show Your Analytical Skills
As an eCommerce Assistant Trader, you'll need to demonstrate your analytical mindset. Be prepared to discuss how you've used data to drive decisions in previous roles, and consider bringing examples of reports or analyses you've conducted.
✨Familiarise Yourself with Digital Tools
Make sure you have a good understanding of tools like Excel, Google Analytics, Shopify, Nosto, and Klaviyo. During the interview, mention any experience you have with these platforms and how you've used them to enhance digital merchandising.
✨Understand the Brand and Its Customers
Research Fenwick's brand values and customer demographics. Be ready to discuss how you would tailor online merchandising strategies to engage their specific audience and reflect current trends.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you've had to prioritise tasks under pressure and be ready to explain your thought process and outcomes.
