At a Glance
- Tasks: Support the Digital Trading Manager in online merchandising and sales analysis.
- Company: Fenwick is a historic, family-owned department store group in the UK, known for luxury.
- Benefits: Enjoy up to 25% discount, hybrid working, 33 days leave, and wellness support.
- Why this job: Join a dynamic team shaping digital sales and enhancing customer experiences.
- Qualifications: Experience in eCommerce and strong analytical skills are preferred.
- Other info: Be part of a collaborative culture driving innovation and excellence.
The predicted salary is between 28800 - 43200 £ per year.
Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Assistant Trader in our non-fashion categories!
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave (inclusive of 8 bank holidays)
- ‘Perks*’ – a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Hybrid Working (Typically Thursday and Friday working from home).
About the role
In this role, you’ll work closely with the Digital Trading Manager to manage online merchandising, optimisation, reporting and forecasting, ensuring the smooth delivery of trade plans and contributing directly to our digital sales targets. With your analytical mindset and keen eye for opportunity, you’ll play an important part in shaping how our products are presented online to engage and inspire customers.
As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys.
This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and knowledge of digital merchandising principles is advantageous, alongside confidence using tools such as Excel, Google Analytics, Shopify, Nosto or Klaviyo. Most importantly, you’ll be eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics.
What we are looking for in a candidate…
- Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend.
- An analytical and numerate mind is a must to drive sales and profit.
- Ability to prioritise workload and work well under pressure in a fast-paced environment.
- Excellent written and verbal communication skills.
- Producing insights to help influence category plans and enhance customer’s experience.
- Build relationships & effectively working with branded partners.
- Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers\’ expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
eCommerce Assistant Trader employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Assistant Trader
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and digital merchandising. Understanding current market dynamics will not only help you in interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the eCommerce field, especially those who have experience with tools like Google Analytics and Shopify. Engaging with industry experts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data analysis to drive sales or improve customer experiences in previous roles. This will showcase your analytical mindset and ability to contribute to Fenwick's digital sales targets.
✨Tip Number 4
Stay updated on Fenwick's product offerings and recent campaigns. Showing that you are knowledgeable about their brand and how they present products online will set you apart as a candidate who is genuinely interested in the company.
We think you need these skills to ace eCommerce Assistant Trader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce and digital merchandising. Emphasise any analytical skills and tools you’ve used, such as Excel or Google Analytics, to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Fenwick's digital strategy that excite you and how your skills can contribute to their goals.
Showcase Analytical Skills: Provide examples in your application that showcase your analytical mindset. Discuss any previous experiences where you used data to drive decisions or improve sales, as this is crucial for the Assistant Trader role.
Highlight Communication Skills: Since the role involves working cross-functionally, emphasise your written and verbal communication skills. Include examples of how you've successfully collaborated with different teams or stakeholders in past roles.
How to prepare for a job interview at Fenwick
✨Showcase Your Analytical Skills
As an eCommerce Assistant Trader, you'll need to demonstrate your analytical mindset. Prepare examples of how you've used data to drive decisions in previous roles, especially in relation to sales and customer behaviour.
✨Familiarise Yourself with Digital Tools
Make sure you're comfortable discussing tools like Excel, Google Analytics, Shopify, Nosto, and Klaviyo. If you have experience with these platforms, be ready to share specific instances where they helped you achieve results.
✨Understand Digital Merchandising Principles
Brush up on digital merchandising concepts, including trends and colour theory. Be prepared to discuss how these principles can enhance the online shopping experience and influence customer engagement.
✨Demonstrate Your Communication Skills
Excellent communication is key in this role. Think of examples where you've effectively collaborated with cross-functional teams or communicated insights that influenced strategy. This will show your ability to build relationships and work well with others.