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- Tasks: Assist in managing online merchandising and trade reporting to boost digital sales.
- Company: Fenwick is a historic, family-owned department store group known for luxury and innovation.
- Benefits: Enjoy up to 25% discount, hybrid working, 33 days leave, and exclusive perks.
- Why this job: Join a dynamic team shaping the digital landscape and enhancing customer experiences.
- Qualifications: Experience in eCommerce and strong analytical skills are preferred; familiarity with digital tools is a plus.
- Other info: Be part of a collaborative culture driving excellence and transformation in retail.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Assistant Trader in our non-fashion categories!
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 33 days annual leave (inclusive of 8 bank holidays)
- ‘Perks*’ – a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Hybrid Working (Typically Thursday and Friday working from home).
About the role
In this role, you’ll work closely with the Digital Trading Manager to manage online merchandising, optimisation, reporting and forecasting, ensuring the smooth delivery of trade plans and contributing directly to our digital sales targets. With your analytical mindset and keen eye for opportunity, you’ll play an important part in shaping how our products are presented online to engage and inspire customers.
As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys.
This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and knowledge of digital merchandising principles is advantageous, alongside confidence using tools such as Excel, Google Analytics, Shopify, Nosto or Klaviyo. Most importantly, you’ll be eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics.
What we are looking for in a candidate…
- Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend.
- An analytical and numerate mind is a must to drive sales and profit.
- Ability to prioritise workload and work well under pressure in a fast-paced environment.
- Excellent written and verbal communication skills.
- Producing insights to help influence category plans and enhance customer’s experience.
- Build relationships & effectively working with branded partners.
- Experience with Microsoft Excel, Google Analytics, Shopify, Nosto & Klaviyo, all advantageous.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
eCommerce Assistant Trader employer: Fenwick
Contact Detail:
Fenwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Assistant Trader
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and digital merchandising. Understanding what works well in online retail can give you an edge during interviews, as you'll be able to discuss relevant strategies and insights that align with Fenwick's goals.
✨Tip Number 2
Network with professionals in the eCommerce field, especially those who have experience with tools like Google Analytics and Shopify. Engaging with industry experts can provide you with valuable insights and potentially lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to showcase your analytical skills by gathering examples of how you've used data to drive decisions in previous roles. Being able to demonstrate your ability to analyse sales and customer behaviour will resonate well with the hiring team at Fenwick.
✨Tip Number 4
Stay updated on Fenwick's current digital initiatives and campaigns. Showing that you are informed about their recent projects and how you can contribute to their success will highlight your genuine interest in the company and the role.
We think you need these skills to ace eCommerce Assistant Trader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce and digital merchandising. Emphasise any analytical skills and tools you’ve used, such as Excel or Google Analytics, to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital trading and your understanding of the retail landscape. Mention specific examples of how you've contributed to sales or improved customer experiences in previous roles.
Showcase Analytical Skills: In your application, provide examples of how you've used data to drive decisions or influence strategies. This could include insights from trade reporting or how you've optimised product presentations online.
Highlight Team Collaboration: Since the role involves working cross-functionally, mention any experiences where you've successfully collaborated with other teams, such as Marketing or Operations, to achieve common goals.
How to prepare for a job interview at Fenwick
✨Show Your Analytical Skills
As an eCommerce Assistant Trader, you'll need to demonstrate your analytical mindset. Be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of reports or analyses you've conducted that influenced sales or customer behaviour.
✨Familiarise Yourself with Digital Tools
Make sure you have a good understanding of tools like Excel, Google Analytics, Shopify, Nosto, and Klaviyo. During the interview, mention any experience you have with these platforms and how you've used them to optimise online merchandising or analyse trade performance.
✨Understand the Brand and Its Customers
Research Fenwick's brand values, product offerings, and target audience. Be ready to discuss how you would enhance the customer experience through digital merchandising and what trends you think are important for their non-fashion categories.
✨Demonstrate Your Teamwork Skills
This role requires collaboration across various teams. Prepare examples of how you've successfully worked with others in past positions, especially in fast-paced environments. Highlight your communication skills and ability to build relationships with partners.
