Digital Concession Trader

Do you want to be part of the evolving Digital landscape at Fenwick? Join our Digital Trading team as a Digital Concession Trader and work with our concession partners to drive growth and profitability in our online concession business.

When you join Fenwick, you’ll receive:

• 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme which allows you to purchase an additional 5 days during the year.
• Your birthday off as an additional day of annual leave – which can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• ‘Perks*’ – a great way to get Retail, Leisure & Hospitality discounts, exclusive deals and cashback on a wide range of products.
• WeCare – 24/7 GP, wellbeing advice & support service.
• Hybrid working (typically every Thursday and Friday working from home).

About the role

We’re looking for a Digital Concession Trader to help shape and drive the success of Fenwick’s growing online concession business. In this pivotal role, you’ll maximise trading opportunities, optimise product ranges and ensure each digital concession aligns with our wider retail strategy. With a focus on sales and profitability, you’ll play a key part in creating an engaging and seamless customer experience while supporting Fenwick’s continued digital growth.

You’ll analyse performance across categories, identify trends and opportunities to enhance conversion and profitability. Working closely with Buying, Merchandising and Digital teams, you’ll develop data‑led ranging and trading strategies, manage product launches and updates and ensure accurate, optimised product content across our digital platforms. Your commercial insight will guide decisions around assortment, promotions and pricing to deliver measurable results.

Building and maintaining strong relationships with brand partners will be at the heart of your role. You’ll collaborate with Marketing and Operations teams to deliver effective promotional campaigns and seasonal trading activity while ensuring smooth operational execution. This is an exciting opportunity for a commercially minded individual with a strong retail or digital merchandising background to make a tangible impact in a fast‑evolving area of the business.

What we are looking for in a candidate

• Proven experience in buying, selling and merchandising within a retail environment.
• Success in developing product strategies, building business cases and demonstrating strong analytical capabilities.
• Experience operating and influencing within a retail multichannel environment.
• Proficient in Microsoft Excel.
• Experience with eCommerce merchandising software and analytics tools.
• Shopify and Agility PIM experience ideal but not required.
• Commercially aware with a strong trading focus.
• Excellent communication, interpersonal and team‑working skills.
• The ability to perform under pressure and work in a fast‑paced environment.
• The ability to prioritise workload effectively and meet deadlines.

About Fenwick

Fenwick is rich with heritage and history and has been a style pioneer since 1882, when our first store opened. We know luxury and are proud to remain the largest independent, family‑owned group of department stores within the UK. We are on an exciting journey to exceed our customers’ expectations and are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions. We encompass Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website, going from strength to strength. Together we form the beating heart of Fenwick, driving forward our vision for excellence and innovation.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Product Management