At a Glance
- Tasks: Support and improve cloud platforms, automate processes, and troubleshoot technical challenges.
- Company: Fenwick, a historic and innovative family-owned department store.
- Benefits: 33 days annual leave, birthday off, up to 25% discount, and hybrid working.
- Other info: Join a collaborative team driving innovation in a rich heritage company.
- Why this job: Make a real impact in a fast-paced retail environment with cutting-edge technology.
- Qualifications: Experience in DevOps or cloud engineering, strong troubleshooting skills, and knowledge of Azure.
The predicted salary is between 45000 - 55000 £ per year.
Are you a technically skilled DevOps or cloud engineering professional looking for an opportunity to make a real impact within a fast-paced retail environment? If you enjoy improving platform reliability, supporting cloud services and integrations, and working collaboratively to solve complex technical challenges, this could be the perfect role for you. Please note that this is a hybrid role based at our flagship Newcastle store, and participation in an out-of-hours major incident support rota will also form part of the position.
When you join Fenwick, you’ll receive:
- 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- WeCare - 24/7 GP, wellbeing advice & support service.
- Hybrid Working (Typically every Thursday and Friday working from home).
About the Role
As part of the IT team, you’ll support the development, stability, and continuous improvement of Fenwick’s cloud platforms and integrations. Reporting to the DevOps & Infrastructure Manager, you’ll play a key role in building and supporting CI/CD pipelines, automating processes, and maintaining reliable, secure services across the business. Working primarily with Microsoft Azure and MuleSoft technologies, you’ll help ensure our platforms remain scalable, resilient, and fit for the future. You’ll work closely with internal teams including Business Applications, Security, Service Desk, and Retail Operations, alongside external support partners, to troubleshoot issues and support technical delivery.
The role involves developing and supporting integrations between internal and third-party systems using APIs, webhooks, and middleware technologies, while also improving monitoring, alerting, and operational visibility through tools such as Azure DevOps, Datadog, Zabbix, Power Platform, and PagerDuty. You’ll contribute to automation and infrastructure improvements, support secure engineering practices, and help maintain high levels of service availability across the IT estate.
We’re looking for someone with experience in a DevOps, infrastructure, or cloud engineering environment, with a strong understanding of CI/CD, monitoring, automation, and operational support. You’ll bring excellent troubleshooting and problem-solving skills, the ability to manage competing priorities, and confidence communicating with both technical and non-technical stakeholders. Experience with Azure services, MuleSoft, APIs, and integration technologies is highly desirable, alongside a proactive and collaborative approach to continuous improvement.
What we are looking for in a candidate…
- Experience working within a DevOps, infrastructure, or cloud engineering role
- Good understanding of CI/CD, automation, monitoring, and operational support
- Experience with Azure services including Azure DevOps, Logic Apps, and Function Apps
- Experience supporting integrations using MuleSoft, APIs, or middleware technologies
- Understanding of monitoring, logging, and alerting practices
- Familiarity with automation and infrastructure tooling
- Understanding of secure engineering and operational best practices
- Strong troubleshooting and problem-solving skills
- Ability to manage competing priorities and work under pressure
- Good understanding of infrastructure, networking, and integrations
- Strong organisation skills and attention to detail
- Ability to communicate clearly with technical and non-technical stakeholders
- Proactive approach to ownership and continuous improvement
- Collaborative approach to working with internal teams and partners
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
DevOps Engineer employer: Fenwick
Fenwick is an exceptional employer that values its employees by offering a supportive and collaborative work culture, particularly for the DevOps Engineer role based in our flagship Newcastle store. With generous benefits such as 33 days of annual leave, a birthday off, and a significant employee discount, we prioritise your well-being and work-life balance while providing ample opportunities for professional growth in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land DevOps Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and contributions. This gives potential employers a tangible look at what you can do, especially in DevOps and cloud engineering.
✨Tip Number 3
Prepare for interviews by brushing up on common DevOps scenarios and technical questions. Practice explaining your thought process clearly, as communication is key when working with both technical and non-technical teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Fenwick and being part of our exciting journey.
We think you need these skills to ace DevOps Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the DevOps Engineer role. Highlight your experience with Azure, CI/CD, and any relevant integrations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for cloud engineering and how you can contribute to our team at Fenwick. Let us know why you're excited about this opportunity!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex technical challenges in the past. We love candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Fenwick
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure services, CI/CD pipelines, and integration technologies like MuleSoft. Be ready to discuss specific projects where you've implemented these tools, as this will show your practical experience and understanding.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex technical challenges you've faced and how you resolved them. This role requires strong troubleshooting abilities, so demonstrating your thought process and the steps you took to overcome obstacles will impress the interviewers.
✨Communicate Clearly and Confidently
Since you'll be working with both technical and non-technical stakeholders, practice explaining technical concepts in simple terms. This will highlight your ability to bridge the gap between different teams and ensure smooth collaboration.
✨Emphasise Your Collaborative Spirit
Fenwick values teamwork, so be prepared to discuss how you've worked effectively with others in past roles. Share examples of successful collaborations and how you contributed to a positive team dynamic, especially in high-pressure situations.
