At a Glance
- Tasks: Lead and innovate Fenwick's business applications, driving system improvements and collaboration.
- Company: Fenwick, a historic family-owned department store group with a focus on luxury.
- Benefits: 25% store discount, birthday off, private medical cover, and hybrid working options.
- Other info: Join a collaborative team dedicated to innovation and excellence in a dynamic environment.
- Why this job: Shape technology at Fenwick and make a real impact on business efficiency and growth.
- Qualifications: Experience in managing IT teams and strong knowledge of enterprise applications required.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Do you want to play a key role in shaping the technology landscape at Fenwick? Are you ready to take on a new challenge leading impactful systems change? If so, we have an exciting opportunity for you to join our IT team as a Business Applications Manager!
When you join Fenwick, youll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- Your birthday off as an additional day annual leave this can be taken any day within your birth month.
- Immediate access to the Main Section of Fenwick Limited Superannuation Scheme which provides higher Company contributions and free Life Assurance of 4x your pensionable salary.
- Peace of mind with Private Medical Cover membership.
- Perks* - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service.
- Cycle to Work scheme.
- Hybrid Working (Typically Thursday and Friday working from home).
About the role
Were looking for a Business Applications Manager to lead and develop our Applications team, driving improvements and innovation across Fenwicks key business systems. In this pivotal role, youll oversee the roadmap for our core applications including Microsoft Dynamics 365 (F&O and POS), Shopify, and FRS ensuring they evolve in line with our business strategy and support seamless, efficient operations across every function.
Youll act as the bridge between IT and the wider business, collaborating with teams in Finance, Buying, Merchandising, Digital, Logistics, and Retail to identify opportunities for optimisation, streamline processes, and reduce reliance on third-party vendors. As a confident leader and communicator, youll balance technical expertise with commercial understanding, prioritising projects that deliver measurable value while maintaining stability, compliance, and user adoption.
This role is ideal for someone with a proven track record of managing IT development or support teams and deep functional knowledge of enterprise applications. Youll thrive in a fast-paced environment, combining hands-on problem-solving with a strategic outlook to deliver continuous improvement. With your guidance, the Business Applications team will strengthen Fenwicks digital backbone and play a vital role in enabling growth, efficiency, and innovation across the business.
What we are looking for in a candidate...
- Experiencing of managing IT development or support teams and driving performance
- Excellent functional and product knowledge of key business applications e.g. D365 F&O incl POS, Shopify Web Platform, FRS (Furniture Retail System).
- Excellent prioritisation and workload management skills, with the ability to balance varying workstreams
- A demonstrably high level of commitment to continuous improvement of self, process and business efficiency
- Strong interpersonal skills
- Ability to deliver difficult messages and summarise functional problems into audience appropriate language
- Reliable, with strong time management and self-organisational skills
- An appreciation for industry best practice and a respect for the value it brings
- Ability to modify approach or style to work effectively with variety of stakeholders
- Experience of working within an ITIL environment and toolsets is desirable
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our Quiet No More campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
Business Application Manager in Newcastle upon Tyne employer: Fenwick
Fenwick is an exceptional employer that values its employees through a supportive work culture and a commitment to professional growth. With benefits like hybrid working, generous discounts, and access to comprehensive health and wellbeing services, Fenwick fosters an environment where innovation thrives and every team member can contribute to shaping the future of retail. Join us in a role that not only challenges you but also allows you to be part of a family-owned legacy dedicated to excellence and transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Business Application Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Fenwick on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into Fenwick’s business applications and think of ways you can improve their systems. Show us how you can add value right from the get-go!
✨Tip Number 3
Practice your communication skills! As a Business Applications Manager, you'll need to bridge gaps between IT and other teams. Role-play with a friend to nail down how to explain complex ideas simply.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Fenwick family!
We think you need these skills to ace Business Application Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Applications Manager role. Highlight your experience with Microsoft Dynamics 365, Shopify, and any other relevant applications to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background in managing IT development teams can drive improvements at Fenwick. Keep it engaging and personal!
Showcase Your Leadership Skills:As a Business Applications Manager, you’ll need to lead a team effectively. Share examples of how you’ve successfully managed teams in the past, focusing on your ability to balance technical expertise with strong communication skills.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Fenwick
✨Know Your Applications
Make sure you brush up on your knowledge of Microsoft Dynamics 365, Shopify, and FRS. Be ready to discuss how you've used these applications in the past and how they can be optimised for Fenwick's needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing IT development or support teams. Think about specific challenges you've faced and how you led your team to overcome them, as this will demonstrate your capability to lead the Applications team.
✨Understand the Business Landscape
Familiarise yourself with Fenwick’s business model and how different departments like Finance, Buying, and Digital interact with technology. This will help you articulate how you can bridge the gap between IT and the wider business effectively.
✨Communicate Clearly
Practice summarising complex technical issues into simple terms. You’ll need to convey difficult messages and solutions to various stakeholders, so being able to communicate clearly and effectively is key.
