Team Leader - Home

Team Leader - Home

Canterbury Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team while delivering an exceptional customer experience.
  • Company: Join Fenwick, the UK's largest family-owned department store group.
  • Benefits: Enjoy 25% discount, 28 days leave, and a supportive work environment.
  • Why this job: Kickstart your management career with our unique Manager Academy programme.
  • Qualifications: Ambitious individuals with a passion for coaching and teamwork.
  • Other info: Dynamic retail environment with excellent career growth opportunities.

The predicted salary is between 28000 - 42000 £ per year.

We are excited to announce we have an opportunity to join our Manager Academy 2025 as a Home Team Leader, a development programme designed for people looking to take their first step in managing people or accelerate their retail management career!

As a Team Leader, you will be seen as a First Line Manager where you will be the driving force behind the success of your team, working shoulder to shoulder with your sales manager. Your role is vitally important to us, as you will support and develop your team of Sales Advisors being accountable for their success. You will be a strong presence on the shop floor, coaching, developing, and engaging your team, embedding product knowledge, and inspiring them to deliver an unrivalled customer experience that you yourself role model through leading an inclusive working environment!

On completion of the 3 month Manager Academy, the rate of pay for this role will increase to £13.81 per hour.

Want to hear about our Manager Academy? We have designed a development programme which offers you the unique opportunity to develop your skills whilst in a first-line manager role within a premium multichannel retailer.

  • Bite-Sized Blended Learning
  • Graduation Ceremony
  • Career Growth
  • Passionate Colleagues to Support You

When you join Fenwick, you'll receive:

  • 25% Colleague Discount (across most areas)
  • 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
  • Birthday day - 1 additional day off in the month of your birthday
  • WeCare - a 24/7 online GP, mental health support service, get fit programme and more.
  • 'Perks' - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
  • Pension scheme

What we are looking for in a candidate:

  • Ambitious people with a desire to build a career in retail
  • People who love working with and coaching high performing teams
  • Supervisory or management experience (desirable but not essential)
  • Effective communicators in both verbal and written mediums
  • Warm, welcoming, and vibrant when building professional relationships with colleagues and customers

About Fenwick: Fenwick is the UK's largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.

Team Leader - Home employer: Fenwick Limited

Fenwick is an exceptional employer, offering a unique opportunity for aspiring retail managers to join our Manager Academy 2025 as a Home Team Leader. With a strong focus on employee development, we provide comprehensive training, a supportive work culture, and numerous benefits including a generous discount, increasing annual leave, and mental health support, all within a vibrant team environment that values collaboration and growth.
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Contact Detail:

Fenwick Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader - Home

✨Tip Number 1

Get to know the company culture! Before your interview, spend some time browsing Fenwick's website and social media. This will help you understand their values and how you can fit in as a Team Leader.

✨Tip Number 2

Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or project. Be ready to share these stories during your interview to showcase your potential.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the Manager Academy. They might share valuable insights that could give you an edge.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Fenwick family and taking that first step in your retail management career.

We think you need these skills to ace Team Leader - Home

Team Leadership
Coaching Skills
Sales Management
Customer Service Excellence
Effective Communication
Relationship Building
Retail Knowledge
Ambition
Supervisory Experience
Problem-Solving
Adaptability
Engagement Skills
Inclusivity

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for retail and team leadership! Share specific examples of how you've inspired or coached others in the past. This will help us understand your drive and commitment to building a successful team.

Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that align with the Team Leader role. We want to see how your background fits into our vision at Fenwick, so don’t hold back on showcasing your relevant achievements!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!

How to prepare for a job interview at Fenwick Limited

✨Know Your Team Dynamics

Before the interview, think about how you would approach leading a team. Be ready to discuss your ideas on coaching and developing Sales Advisors. Show that you understand the importance of teamwork and how you can inspire others to deliver an exceptional customer experience.

✨Demonstrate Your Communication Skills

As a Team Leader, effective communication is key. Prepare examples of how you've successfully communicated with colleagues or customers in the past. Highlight your ability to build warm, welcoming relationships, as this will resonate well with the interviewers.

✨Show Your Passion for Retail

Express your enthusiasm for the retail industry and your desire to grow within it. Research Fenwick’s values and culture, and be prepared to explain why you want to be part of their journey. This will show that you're not just looking for any job, but that you're genuinely interested in contributing to their success.

✨Prepare Questions About the Manager Academy

The Manager Academy is a unique opportunity, so come prepared with questions about it. Ask about the skills you'll develop and how the programme supports career growth. This shows your ambition and eagerness to learn, which are qualities they value in candidates.

Team Leader - Home
Fenwick Limited
Location: Canterbury

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