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- Tasks: Lead and inspire a team while enhancing customer experiences in retail.
- Company: Join Fenwick, the UK's largest family-owned department store with a rich heritage.
- Benefits: Enjoy 25% discount, 28 days leave, birthday off, and wellness support.
- Why this job: Kickstart your management career with hands-on training and growth opportunities.
- Qualifications: Ambition and passion for coaching teams; experience is a plus but not required.
- Other info: Complete our 3-month Manager Academy to boost your pay to £14.76 per hour.
The predicted salary is between 25000 - 35000 £ per year.
We are excited to offer an opportunity to join our Manager Academy as a Home or Menswear Team Leader. This development programme is designed for individuals looking to take their first step into management or accelerate their retail management careers. As a Team Leader, you will be a First Line Manager, playing a key role in your team's success and working closely with your sales manager.
Your responsibilities include:
- Supporting and developing your team of Sales Advisors
- Being a strong presence on the shop floor
- Coaching, engaging, and embedding product knowledge
- Inspiring your team to deliver an exceptional customer experience by leading an inclusive working environment
Upon completing the 3-month Manager Academy, the role's pay rate will increase to £14.76 per hour. We are currently recruiting for two Team Leaders in the following departments:
- Home (37.5 hours per week)
- Menswear (37.5 hours per week)
Interested in our Manager Academy? This programme offers a unique opportunity to develop your skills while working as a first-line manager within a premium multichannel retailer. The programme includes:
- Bite-sized blended learning
- Graduation ceremony
- Career growth opportunities
- Supportive colleagues
We offer a competitive salary and benefits, including:
- 25% colleague discount across most areas
- 28 days annual leave (including bank holidays), increasing by 1 day each year up to 33 days (pro-rata for part-time colleagues)
- Birthday day off
- WeCare services: online GP, mental health support, get fit programme, and more
- Perks: discounts, exclusive deals, cashback on a range of products and activities
- Pension scheme
What we look for in a candidate:
- Ambitious individuals eager to build a career in retail
- Passion for working with and coaching high-performing teams
- Supervisory or management experience (desirable but not essential)
- Effective verbal and written communication skills
- Warm, welcoming, and vibrant personality for building relationships with colleagues and customers
About Fenwick: Fenwick is the UK’s largest family-owned department store group with a rich heritage. We are investing in our future and have a diverse workforce of 2,000 employees across stores, support functions including Digital, Buying & Merchandising, IT, Finance, People, Customer Service, restaurants, and distribution centres. We are always seeking talented individuals to join our growing family and help us exceed customer expectations.
Team Leader employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the retail environment, especially in the Home or Menswear departments. Understanding the products and customer preferences will help you engage more effectively during interviews and demonstrate your passion for the role.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experiences where you've motivated or coached a team. Even if it's informal, sharing these stories can highlight your potential as a Team Leader.
✨Tip Number 3
Research Fenwick's values and culture to align your approach with what they seek in candidates. This will not only help you in interviews but also show your genuine interest in becoming part of their team.
✨Tip Number 4
Network with current or former employees of Fenwick, if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and interview.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Fenwick. Highlight your relevant experience in coaching and managing teams in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any supervisory or management experience, even if it's informal, and showcase your passion for retail.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the Manager Academy programme. Mention specific examples of how you've inspired teams or delivered exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as clear communication is key for this role.
How to prepare for a job interview at Fenwick Limited
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what excites you about working in retail and how you can contribute to creating an exceptional customer experience.
✨Demonstrate Leadership Skills
Even if you haven't held a formal management position, highlight any experiences where you've led a team or project. Discuss how you motivate others, resolve conflicts, and foster a positive team environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving and decision-making skills. Prepare scenarios where you successfully coached a team member or improved team performance, showcasing your ability to lead effectively.
✨Research Fenwick and Its Values
Familiarise yourself with Fenwick's history, values, and commitment to customer service. This knowledge will help you align your answers with the company's culture and demonstrate your genuine interest in being part of their team.
