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- Tasks: Lead and inspire a team while delivering an exceptional customer experience.
- Company: Join Fenwick, the UK's largest family-owned department store group.
- Benefits: Enjoy 25% discount, 28 days leave, and a supportive work environment.
- Why this job: Kickstart your retail management career with our unique Manager Academy programme.
- Qualifications: Ambitious individuals with a passion for coaching and teamwork.
- Other info: Dynamic role with excellent career growth opportunities and vibrant colleagues.
The predicted salary is between 12 - 15 £ per hour.
We are excited to announce we have an opportunity to join our Manager Academy 2026 as a Team Leader in our Brent Cross store. Our Manager Academy is a development programme designed for people looking to take their first step in managing people or accelerate their retail management career!
As a Team Leader, you will be seen as a First Line Manager where you will be the driving force behind the success of your team, working shoulder to shoulder with your sales manager. Your role is vitally important to us, as you will support and develop your team of Sales Advisors being accountable for their success. You will be a strong presence on the shop floor, coaching, developing, and engaging your team, embedding product knowledge, and inspiring them to deliver an unrivalled customer experience that you yourself role model through leading an inclusive working environment!
On completion of the 3 month Manager Academy, the rate of pay for this role will increase to £14.76 per hour.
When you join Fenwick, you will receive:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day - 1 additional day off in the month of your birthday
- WeCare - a 24/7 online GP, mental health support service, get fit programme and more.
- ‘Perks’ - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
- Pension scheme
What we are looking for in a candidate:
- Ambitious people with a desire to build a career in retail
- People who love working with and coaching high performing teams
- Supervisory or management experience (desirable but not essential)
- Effective communicators in both verbal and written mediums
- Warm, welcoming, and vibrant when building professional relationships with colleagues and customers
About Fenwick: Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.
Team Leader employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Fenwick and its values. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or supported others. Be ready to share these stories during your interview to demonstrate your potential as a Team Leader.
✨Tip Number 3
Engage with your interviewers! When you get the chance, ask questions about the Manager Academy and how it can help you grow. This shows your enthusiasm for the role and your commitment to developing your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the roles we offer and find the perfect fit for you.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for retail and team leadership! Share specific examples of how you've inspired or coached others in the past. This will help us understand why you're a great fit for our Manager Academy.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Use keywords from the job description, like 'coaching', 'team success', and 'customer experience' to catch our eye!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. A warm and welcoming tone can make a big difference in how we perceive you.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Fenwick Limited
✨Know Your Stuff
Before the interview, make sure you understand Fenwick's values and what the Team Leader role entails. Familiarise yourself with their Manager Academy programme and think about how your skills align with their goals. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
Even if you haven't held a formal management position before, think of examples where you've led a team or taken initiative. Be ready to discuss how you can inspire and develop others, as this is key for a Team Leader role.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage in a conversation! Ask thoughtful questions about the team dynamics and the challenges they face. This shows your enthusiasm and willingness to be part of the team.
✨Demonstrate Your Customer Focus
Fenwick places a strong emphasis on customer experience. Prepare to share examples of how you've gone above and beyond for customers in the past. Highlighting your commitment to delivering exceptional service will resonate well with the interviewers.
