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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences in retail.
- Company: Join Fenwick, the UK's largest family-owned department store group.
- Benefits: Enjoy 25% discount, 28 days leave, and a supportive work environment.
- Why this job: Kickstart your management career with our Manager Academy and grow with us.
- Qualifications: Ambitious individuals with a passion for coaching and teamwork.
- Other info: Dynamic role with excellent career growth and a vibrant company culture.
The predicted salary is between 28000 - 42000 £ per year.
Overview
We are excited to announce we have an opportunity to join our Manager Academy 2025 as a Team Leader in either our TV & Audio or Womenswear Departments. Our Manager Academy is a development programme designed for people like you – looking to take their first step in managing people or accelerate their retail management career!
Responsibilities
As a Team Leader you will be seen as a First Line Manager where you will be the driving force behind the success of your team, working shoulder to shoulder with your sales manager. Your role is vitally important to us, as you will support and develop your team of Sales Advisors being accountable for their success; You will be a strong presence on the shop floor, coaching, developing, and engaging your team, embedding product knowledge, and inspiring them to deliver an unrivalled customer experience that you yourself role model through leading an inclusive working environment!
On completion of the 3 month Manager Academy, the rate of pay for this role will increase to £13.81 per hour.
Program highlights
- Bite-Sized Blended Learning
- Graduation Ceremony
- Career Growth
- Passionate Colleagues to Support You
What you will receive at Fenwick
When you join Fenwick, you\’ll receive;
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day – 1 additional day off in the month of your birthday
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- ‘Perks*’ – a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
- Pension scheme
What we are looking for in a candidate
- Ambitious people with a desire to build a career in retail
- People who love working with and coaching high performing teams
- Supervisory or management experience (desirable but not essential)
- Effective communicators in both verbal and written mediums
- Warm, welcoming, and vibrant when building professional relationships with colleagues and customers
About Fenwick
Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.
We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers\’ expectations.
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Team Leader employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Fenwick and its values. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think about examples from your past where you've led a team or helped someone grow. Be ready to share these stories in your interview to demonstrate your potential as a Team Leader.
✨Tip Number 3
Engage with your interviewers! Ask them questions about their experiences at Fenwick and what they love about working there. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Fenwick team. Don’t miss out on this opportunity!
We think you need these skills to ace Team Leader
How to prepare for a job interview at Fenwick Limited
✨Know Your Stuff
Before the interview, make sure you understand Fenwick's values and what it means to be a Team Leader. Familiarise yourself with their Manager Academy programme and think about how your experience aligns with their goals. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or coached others. Even if you haven't held a formal management position, think about times when you've taken initiative or supported colleagues. This will demonstrate your potential as a Team Leader.
✨Engage with the Interviewers
During the interview, don't just answer questions—engage with your interviewers. Ask them about their experiences at Fenwick and what they love about working there. This not only shows your enthusiasm but also helps you build rapport, which is crucial for a role focused on team dynamics.
✨Emphasise Customer Experience
Since the role involves delivering an unrivalled customer experience, be ready to discuss your approach to customer service. Share specific examples of how you've gone above and beyond for customers in the past, and how you would inspire your team to do the same.