Position
We're excited to offer an opportunity for a Social Media Marketing Coordinator to join Fenwick, where you'll help drive social growth through engaging content and strong community building. This role is perfect for someone with a creative, forward-thinking approach and a solid understanding of how paid and organic social can work together to deliver impact.
Benefits
- 33 days annual leave (inclusive of 8 bank holidays)
- You are eligible to buy up to 5 days of annual leave across the year.
- Birthday off as an additional day of annual leave (can be taken any day within your birth month).
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- WeCare – 24/7 GP, wellbeing advice & support service.
Responsibilities
- Support the development and execution of the social media strategy, working closely with senior marketing stakeholders to deliver integrated campaigns that elevate brand visibility and engagement.
- Plan, set up, and optimise paid social campaigns across platforms such as Facebook, Instagram, TikTok, Pinterest, and LinkedIn.
- Manage day-to-day community engagement, responding to comments and messages to foster a positive and engaging brand presence.
- Collaborate with Visual Content and Marketing Planning teams to schedule content, write clear briefs for content creation, and ensure all activity aligns with wider business priorities captured in the content calendar.
- Track performance, report on key metrics, and provide insights to continuously improve results.
- Stay up to date with the latest social media trends and emerging platforms.
- Work collaboratively with teams across Buying & Merchandising, Digital, and Retail to ensure social activity is aligned, commercially focused, and impactful.
Qualifications
- Experience in social media, both paid and organic.
- Familiarity with social media advertising platforms (e.g., Facebook Ads Manager, TikTok Ads, LinkedIn Campaign Manager).
- Curious mind and interest in analytics.
- Excellent written and verbal communication skills.
- Creative thinking and problem solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
About Fenwick
Fenwick is rich with heritage and history and has been style pioneers since 1882 when our first store opened. We are the largest independent, family-owned group of department stores within the UK. Our workforce of over 2,000 individuals spans stores, support functions, Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and cherished restaurants and distribution centres. In 2023 we launched our 'Quiet No More' campaign, enhancing our presence on the UK high street and our eCommerce website. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation.
