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- Tasks: Lead and inspire a team to deliver exceptional customer experiences in beauty retail.
- Company: Fenwick is the UK's largest independent department store, blending tradition with innovation since 1882.
- Benefits: Enjoy 28 days holiday, birthday off, up to 25% discount, and a business dress loan scheme.
- Why this job: Join a dynamic team shaping the future of beauty retail in a high-energy environment.
- Qualifications: Must have retail leadership experience and a passion for customer service.
- Other info: Opportunity to raise your profile within the beauty sector while being supported by experienced management.
The predicted salary is between 36000 - 60000 £ per year.
We are thrilled to be recruiting commercially driven Sales Managers to join our growing Beauty leadership team within the newly transformed Fenwick Newcastle Beauty Hall.
Home to the largest beauty offering outside of London, Fenwick Newcastle is a unique destination where customers experience the finest brands, innovative products, and expert services all under one roof.
This is an exciting opportunity to be part of our evolving beauty division, leading and motivating talented teams while shaping the future of beauty retail for us.
About the role
As a natural leader and role model, you will:
- Inspire your team to deliver the famous Fenwick hospitality every customer deserves.
- Drive sales and commercial success, always putting the Customer First.
- Lead and matrix manage, coach and develop Team Leaders, Sales Consultants and Sales Advisors, ensuring they are set up for success.
- Live our values: Own and Deliver, Respect and Work Together, Keep it Simple, and Be Bold and Courageous.
This is a fantastic opportunity to raise your profile within Fenwick and the wider beauty sector, while being supported by an experienced, high energy management team.
About you
- Commercially minded, with a passion for customer experience and service standards.
- A natural leader who thrives in a fast-paced, high-profile environment.
- Approachable, adaptable and resilient, with proven retail leadership experience.
What you’ll get when you join Fenwick
- 28 days holiday (increasing annually up to 33 days) plus the option to buy 5 more.
- Your birthday off – to be taken anytime in your birth month.
- Up to 25% colleague discount in all Fenwick stores and at fenwick.co.uk.
- Business Dress Loan Scheme – interest-free loan for workwear.
- WeCare – 24/7 GP, wellbeing advice and support.
About Fenwick
Since 1882, Fenwick has been the home of style, beauty and inspiration. We are proud to be the UK’s largest independent, family-owned department store group.
Today, over 2,000 colleagues power our stores, restaurants, distribution centre and support functions – from Digital to Buying & Merchandising.Together, we are evolving a heritage brand with a bold future.
Join us on our journey, where tradition meets transformation.
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Sales Manager employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Familiarise yourself with Fenwick's values and culture. Understanding their commitment to customer service and teamwork will help you align your approach during interviews and discussions, showcasing that you are a perfect fit for their team.
✨Tip Number 2
Research the latest trends in the beauty industry and be prepared to discuss how you can drive sales and enhance customer experience. Showing your knowledge and passion for beauty retail will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Fenwick, especially those in leadership roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare examples of your past leadership experiences in retail. Be ready to discuss specific situations where you motivated a team, drove sales, or improved customer satisfaction, as these will resonate well with the hiring managers.
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Manager position. Tailor your application to highlight how your experience aligns with their expectations.
Craft a Compelling CV: Ensure your CV showcases your retail leadership experience, focusing on achievements in sales and customer service. Use quantifiable results to demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for beauty retail and customer experience. Mention specific examples of how you've inspired teams and driven sales in past positions, aligning with Fenwick's values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fenwick Limited
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share specific examples of how you've engaged with beauty products or trends, and how this passion translates into excellent customer service.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've successfully motivated and developed teams in previous roles. Highlight any specific achievements that showcase your ability to inspire others.
✨Understand Fenwick's Values
Familiarise yourself with Fenwick's core values: Own and Deliver, Respect and Work Together, Keep it Simple, and Be Bold and Courageous. Be ready to discuss how you embody these values in your work and how they align with your personal philosophy.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask you to solve hypothetical situations related to sales and customer service. Think about how you would handle challenging customer interactions or drive sales in a competitive environment, and be ready to articulate your thought process.
