At a Glance
- Tasks: Showcase your menswear expertise and lead a team to deliver exceptional customer service.
- Company: Join Fenwick, the UK's largest family-owned department store with a rich heritage.
- Benefits: Enjoy 25% discount, 28 days annual leave, and a birthday day off.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of an exciting journey and make a real impact in menswear sales.
- Qualifications: Experience in sales, excellent communication skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for a new exciting role in our Tunbridge Wells store? We are on the lookout for passionate people who are experts in all things Menswear and want to showcase the very best of their knowledge to our customers. This role will be working within one of our biggest menswear brand sections in Fenwick Tunbridge Wells, Ralph Lauren along with driving a team of colleagues to achieve the best hospitality along with an annual increase in turnover of 20%. This is the perfect opportunity for a Menswear specialist to join and showcase their talent.
About the role
Our Sales Consultants are our product experts in-store. Working to assist the Sales Manager, you will work alongside your team coaching and developing them whilst role modelling excellence to surprise and delight our customers. As the Sales Consultant, you will ensure all customer queries are handled effectively whilst coaching and developing the team and leading the pack with your knowledge. You will work with pride and passion to drive productivity and sales. You will take ownership of all things menswear.
About the candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed:
- Experience in a senior sales or similar role/business (essential)
- An excellent communicator with strong interpersonal skills
- Passionate about delivering excellent customer service
- A strong interest in Fenwick and the brands we sell
We offer a competitive salary and benefits package including:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year
- Birthday day - 1 additional day off in the month of your birthday
- WeCare - a 24/7 online GP, mental health support service, get fit programme and more
- 'Perks*' - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Pension scheme
About Fenwick
Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.
Sales Consultant - Ralph Lauren employer: Fenwick Limited
Fenwick is an exceptional employer, offering a vibrant work culture that values collaboration and personal growth. As a Sales Consultant in our Tunbridge Wells store, you will enjoy a competitive salary, generous benefits including a 25% colleague discount, and opportunities for professional development while working with a passionate team dedicated to delivering outstanding customer service. Join us in shaping the future of retail with a company that prioritises employee well-being and celebrates individual contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant - Ralph Lauren
✨Tip Number 1
Get to know the brand inside out! Dive deep into Ralph Lauren's history, values, and product lines. This knowledge will not only impress during interviews but also help you connect with customers when you land the job.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. We all love a good chat about our passions!
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself that highlights your passion for menswear and customer service. This will come in handy during interviews and even casual conversations with store staff.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Fenwick family. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Sales Consultant - Ralph Lauren
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for menswear shine through! We want to see how excited you are about the role and the brand. Share any personal experiences or stories that highlight your love for Ralph Lauren and customer service.
Tailor Your CV:Make sure your CV is tailored to the Sales Consultant role. Highlight your relevant experience in sales and customer service, especially if you've worked with similar brands. We want to see how your skills align with what we're looking for!
Be Personable:In your cover letter, be yourself! We’re looking for warm and welcoming individuals, so don’t be afraid to show a bit of your personality. Let us know why you’d be a great fit for our team and how you can contribute to our goals.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Fenwick and what we stand for.
How to prepare for a job interview at Fenwick Limited
✨Know Your Menswear Inside Out
Make sure you brush up on your knowledge of menswear, especially Ralph Lauren's latest collections. Be ready to discuss specific products and trends, as this will show your passion and expertise in the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about creating memorable experiences.
✨Demonstrate Leadership Qualities
Since you'll be coaching and developing a team, think of instances where you've led a group or mentored someone. Highlight your ability to inspire others and drive results, which is key for this position.
✨Research Fenwick and Its Values
Familiarise yourself with Fenwick's history, values, and current initiatives. Showing that you understand the brand and its commitment to customer satisfaction will set you apart from other candidates.
