At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a stylish menswear environment.
- Company: Join Fenwick, a historic family-owned department store with a passion for luxury.
- Benefits: Enjoy a 25% discount, 28 days leave, birthday day off, and health support.
- Other info: Join a collaborative team and grow your career in a dynamic retail environment.
- Why this job: Be the face of Charles Tyrwhitt and create memorable shopping experiences.
- Qualifications: Experience in sales, strong menswear knowledge, and excellent communication skills.
The predicted salary is between 18900 - 23100 £ per year.
When you join Fenwick, you'll receive:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days)
- Birthday day - 1 additional day off in the month of your birthday
- WeCare - a 24/7 online GP, mental health support service, get fit programme and more
- Pension scheme
About the role
Our Sales Consultants are the face of the Charles Tyrwhitt brand in-store, combining exceptional product knowledge with outstanding customer service to create a premium shopping experience. Working closely with the Sales Manager, you'll play a key role in driving sales performance, building strong customer relationships, and ensuring every customer receives tailored advice and styling recommendations that reflect the quality and heritage of the brand. As a menswear specialist, you'll take ownership of your department, using your product expertise to help customers find the right solutions for every occasion, from business wear to smart-casual styling. You'll lead by example on the shop floor, role modelling excellent service standards and sharing your knowledge with colleagues to help develop the wider team and deliver consistently high standards across the department. With a passion for delivering results, you'll take pride in maintaining excellent visual standards, maximising sales opportunities, and ensuring customer queries are handled confidently and professionally. By combining commercial awareness with a genuine enthusiasm for menswear, you'll help create an engaging shopping environment that encourages customer loyalty and supports the continued success of Charles Tyrwhitt within Fenwick Kingston.
About the candidate
- Experience in a senior sales or similar role/business (Essential)
- Strong knowledge of Menswear trends & a passion for fashion
- An excellent communicator with strong interpersonal skills
- Passionate about delivering excellent customer service
- A strong interest in Fenwick and the brands we sell
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
Sales Consultant - Charles Tyrwhitt employer: Fenwick Limited
Fenwick is an exceptional employer that prioritises employee wellbeing and professional growth, offering generous benefits such as 33 days of annual leave, a birthday off, and a 25% discount across all stores. The collaborative work culture fosters a positive environment where People Advisors can thrive, utilising their analytical skills to drive strategic insights while supporting managers in enhancing workplace performance. With a commitment to continuous improvement and a focus on employee relations, Fenwick provides a meaningful and rewarding career path for those looking to make a real impact.
