At a Glance
- Tasks: Engage with customers and provide an exceptional shopping experience in Menswear.
- Company: Join Fenwick, the UK's largest family-owned department store with a rich heritage.
- Benefits: Enjoy 25% discount, 28 days annual leave, birthday day off, and wellness support.
- Other info: No specific experience required; just bring your enthusiasm and communication skills!
- Why this job: Be part of a dynamic team that values passion, innovation, and customer satisfaction.
- Qualifications: Ideal candidates are warm, adaptable, and have a keen interest in fashion.
The predicted salary is between 24000 - 36000 € per year.
If you are looking to grow your career at the home of excellent hospitality and premium retail, you’ve come to the right place! We are seeking Sales Advisors to join our team in Fenwick Kingston. We have contracts in the following departments: 1x37.5 hours - Menswear.
What’s in it for you?
- 25% Colleague Discount (across most areas)
- 28 days annual leave, increasing by 1 day each year to a maximum of 33 days (pro rata for part-time colleagues)
- Birthday day - 1 additional day off in the month of your birthday
- WeCare: a 24/7 online GP, mental health support service, get fit programme, and more
- ‘Perks*’ - discounts, exclusive deals, and cashback on a range of products and leisure activities
- Pension scheme
About the Opportunity
Our Sales Advisors are flexible, dynamic, and brand ambassadors for Fenwick. You will build rapport with each customer, ensuring they have the best in-store experience. You will embody our values, working with passion and pride while maintaining high standards to ensure every customer experiences our renowned hospitality.
What we are looking for in a candidate
- Warm, welcoming individuals who are adaptable, courageous, innovative, and goal-oriented
- A proven track record in a customer-facing role within a similar business (desirable but not essential)
- A strong interest in premium and luxury brands and fashion
- An excellent communicator with strong interpersonal skills
About Fenwick
Fenwick is the UK’s largest family-owned department store group, with a rich heritage that has shaped who we are today. We are on an exciting journey of investment, aiming for a future as bold and brilliant as our past. Our 2,000-strong workforce spans stores, support functions including Digital, Buying & Merchandising, IT, Finance, People, and Customer Service, as well as restaurants and distribution centres. We are always looking for talented individuals to join our expanding family and help us exceed customer expectations.
Sales Advisor - Menswear in Kingston upon Thames employer: Fenwick Limited
Fenwick Kingston is an exceptional employer that prioritises employee well-being and growth, offering a generous benefits package including 28 days of annual leave, a birthday day off, and a comprehensive WeCare support system. Our vibrant work culture fosters collaboration and innovation, making it an ideal environment for Sales Advisors who are passionate about premium retail and customer service. Join us to be part of a family-owned legacy that values your contributions and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Menswear in Kingston upon Thames
✨Tip Number 1
Familiarise yourself with Fenwick's brand values and customer service philosophy. Understanding what makes their approach unique will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Showcase your passion for menswear and luxury brands by staying updated on current trends. Being able to discuss recent collections or popular items can demonstrate your genuine interest and knowledge in the field.
✨Tip Number 3
Prepare to share specific examples of how you've provided excellent customer service in previous roles. Highlighting your ability to build rapport and create memorable experiences will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of Fenwick, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Sales Advisor - Menswear in Kingston upon Thames
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Fenwick is looking for in a Sales Advisor. Highlight key skills and experiences that match your background.
Tailor Your CV:Customise your CV to reflect your experience in customer-facing roles, especially if you have worked with premium or luxury brands. Use specific examples to demonstrate your interpersonal skills and adaptability.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for fashion and customer service. Mention why you want to work at Fenwick and how you embody their values of hospitality and excellence.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fenwick Limited
✨Show Your Passion for Fashion
Make sure to express your genuine interest in premium and luxury brands during the interview. Share any personal experiences or knowledge you have about menswear trends, as this will demonstrate your enthusiasm and suitability for the role.
✨Emphasise Customer Service Skills
Since the role is customer-facing, highlight your previous experience in similar positions. Discuss specific examples where you went above and beyond to ensure a great customer experience, showcasing your ability to build rapport and provide excellent service.
✨Demonstrate Adaptability
Fenwick values flexibility and adaptability. Be prepared to discuss situations where you had to adjust quickly to changing circumstances or customer needs. This will show that you can thrive in a dynamic retail environment.
✨Prepare Questions About the Company
Research Fenwick and come prepared with thoughtful questions about their values, culture, and future plans. This not only shows your interest in the company but also gives you a chance to assess if it’s the right fit for you.
