At a Glance
- Tasks: Engage customers and provide exceptional service in a premium retail environment.
- Company: Join Fenwick, the UK's largest family-owned department store with a rich heritage.
- Benefits: Enjoy 25% discount, 28 days leave, birthday day off, and mental health support.
- Other info: Flexible hours with opportunities for growth in a collaborative environment.
- Why this job: Be part of a dynamic team and help create memorable shopping experiences.
- Qualifications: Experience in customer-facing roles and a passion for luxury brands.
The predicted salary is between 12 - 15 £ per hour.
If you are looking to grow your career at the home of excellent hospitality and premium retail edits, you’ve come to the right place! We are looking for Furniture Sales Advisors with experience to join our team in Fenwick Brent Cross! We have contracts available in the following departments, please note that all roles require weekend availability; 1x Furniture Sales Advisor- 10 hours per week.
About the Opportunity
Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick. You will build rapport with each customer ensuring they have the best in-store experience. You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards so that every customer experiences our famous hospitality when visiting us.
About the Candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed:
- A proven track record in a customer-facing role within a similar business – desirable
- A strong interest in premium and luxury brands and retail
- An excellent communicator with strong interpersonal skills
When you join Fenwick, you'll receive:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days)
- Birthday day - 1 additional day off in the month of your birthday
- WeCare - a 24/7 online GP, mental health support service, get fit programme and more
- 'Perks' - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Pension scheme
About Fenwick
Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.
Sales Advisor - Furniture employer: Fenwick Limited
Fenwick is an exceptional employer, offering a vibrant work culture that prioritises hospitality and customer experience. With generous benefits such as a 25% colleague discount, increasing annual leave, and comprehensive health support, employees are encouraged to thrive both personally and professionally. Located in Brent Cross, our team enjoys a collaborative environment where passion for premium retail and luxury brands is celebrated, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Furniture
✨Tip Number 1
Get to know the company! Before your interview, dive into Fenwick's history and values. This will help you connect with the brand and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll need to build rapport with customers. Role-play with a friend or family member to get comfortable with engaging and communicating effectively.
✨Tip Number 3
Show off your passion for premium brands! Be ready to discuss your favourite luxury items and why you love them. This will demonstrate your enthusiasm and fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Fenwick family!
We think you need these skills to ace Sales Advisor - Furniture
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for premium brands and customer service shine through. We want to see that you genuinely care about creating a fantastic experience for our customers!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in customer-facing roles. We love seeing how your past experiences align with what we’re looking for in a Furniture Sales Advisor.
Be Personable:Use a friendly tone in your cover letter. We’re looking for warm and welcoming people, so don’t be afraid to let your personality come through in your writing!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our Fenwick family!
How to prepare for a job interview at Fenwick Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the furniture products Fenwick offers. Understand the premium and luxury brands they carry, and be ready to discuss your favourite pieces. This shows your genuine interest and helps you connect with the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you built rapport with customers and handled challenging situations. This will demonstrate your ability to embody Fenwick's values of hospitality and high standards.
✨Be Adaptable and Dynamic
Fenwick is looking for flexible and dynamic individuals. During the interview, highlight instances where you adapted to change or took on new challenges. This will show that you can thrive in a fast-paced retail environment and are ready to contribute to their exciting journey.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how Fenwick supports its employees' growth. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
