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- Tasks: Engage customers and provide an exceptional in-store experience as a Sales Advisor.
- Company: Fenwick is the UK's largest family-owned department store, rich in heritage and innovation.
- Benefits: Enjoy 25% colleague discount, 28 days annual leave, birthday day off, and wellness support.
- Why this job: Join a dynamic team, represent luxury brands, and thrive in a culture of excellence and hospitality.
- Qualifications: Customer-facing experience is a plus; strong interest in fashion and excellent communication skills required.
- Other info: Flexible hours available; be part of a supportive and collaborative work environment.
If you are looking to grow your career at the home of excellent hospitality and premium retail edits, you’ve come to the right place! We are looking for a Sales Advisor to join our team in Fenwick Brent Cross.
We have contracts in the following departments;
- 1×15 hours – Beauty
What\’s in it for you?
- 25% Colleague Discount (across most areas)
- 28 days annual leave increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day – 1 additional day off in the month of your birthday
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- \’Perks*\’ – a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities.
- Pension scheme
About the Opportunity
Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick, you will build rapport with each customer ensuring they have the best in-store experience .You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards so that every customer experiences our famous hospitality when visiting us.
What we are looking for in a candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed.
- A proven track record in a customer-facing role within a similar business – desirable but not essential
- A strong interest in premium and luxury brands and fashion
- An excellent communicator with strong interpersonal skills
About Fenwick
Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers\’ expectations.
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Sales Advisor - Beauty employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Beauty
✨Tip Number 1
Familiarise yourself with Fenwick's brand values and customer service philosophy. Understanding their commitment to hospitality will help you align your approach during interviews and demonstrate that you're a perfect fit for their team.
✨Tip Number 2
Showcase your passion for beauty and luxury brands by staying updated on the latest trends and products. Being knowledgeable about the industry will not only impress your interviewers but also allow you to engage customers effectively.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about beauty products. This will help you articulate your thoughts clearly and confidently, which is crucial for a Sales Advisor role.
✨Tip Number 4
Network with current or former employees of Fenwick, if possible. They can provide valuable insights into the company culture and expectations, giving you an edge in understanding what it takes to succeed in the role.
We think you need these skills to ace Sales Advisor - Beauty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Fenwick is looking for in a Sales Advisor. Highlight the key skills and characteristics they value, such as being warm, adaptable, and having strong communication skills.
Tailor Your CV: Make sure your CV reflects your experience in customer-facing roles, especially if you have worked in retail or with premium brands. Use specific examples that demonstrate your interpersonal skills and ability to create a welcoming environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and luxury brands. Mention why you want to work at Fenwick and how your values align with theirs. Be sure to express your enthusiasm for providing excellent customer service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Fenwick Limited
✨Show Your Passion for Beauty
Make sure to express your genuine interest in beauty products and luxury brands during the interview. Share any personal experiences or knowledge you have about the industry, as this will demonstrate your enthusiasm and suitability for the role.
✨Emphasise Customer Service Skills
Since the role is customer-facing, highlight your previous experience in similar positions. Discuss specific examples where you provided excellent customer service, resolved issues, or went above and beyond to ensure customer satisfaction.
✨Demonstrate Adaptability
Fenwick values flexibility and adaptability. Be prepared to discuss situations where you had to adjust to changing circumstances or handle unexpected challenges. This will show that you can thrive in a dynamic retail environment.
✨Prepare Questions About the Company
Research Fenwick and prepare thoughtful questions to ask during the interview. This shows your interest in the company and helps you understand their values and culture better, which is crucial for a role that embodies their brand.
