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- Tasks: Engage with customers and provide an exceptional in-store experience as a Sales Advisor.
- Company: Fenwick is a family-owned department store group with a rich heritage since 1882.
- Benefits: Enjoy a 25% discount, 28 days annual leave, birthday day off, and wellness support.
- Why this job: Join a dynamic team and represent premium brands while growing your career in hospitality.
- Qualifications: Customer-facing experience and a passion for luxury brands are preferred.
- Other info: Flexible hours available across various departments in our flagship Newcastle store.
The predicted salary is between 24000 - 36000 £ per year.
If you are looking to grow your career at the home of excellent hospitality and premium retail, you’ve come to the right place! We are seeking Sales Advisors to join our flagship store in Newcastle.
We have the following contracts available:
- Accessories – 8-30 hours per week
- Menswear – 12-30 hours per week
- Womenswear – 8-30 hours per week
What\’s in it for you?
- 25% Colleague Discount (across most areas)
- 28 days annual leave, increasing by 1 day each year to a maximum of 33 days (pro rata for part-time colleagues)
- Birthday day off – 1 additional day in your birthday month
- WeCare: 24/7 online GP, mental health support, get fit programme, and more
- \’Perks*\’: discounts, exclusive deals, cashback on various products and leisure activities
- Pension scheme
About the Opportunity
Our Sales Advisors are flexible, dynamic, and brand ambassadors for Fenwick. You will build rapport with each customer, ensuring they have the best in-store experience.
You will embody our values, working with passion and pride, and maintaining high standards so every customer experiences our renowned hospitality.
What we look for in a candidate…
We seek warm, welcoming individuals who are adaptable, courageous, innovative, and goal-oriented to join us on our exciting journey.
Additionally, this role requires some specific skills and experience:
- Proven experience in a customer-facing role within a similar business is advantageous
- A strong interest in premium and luxury brands and products
- Excellent communication and interpersonal skills
About Fenwick
Founded in 1882, Fenwick has a rich heritage as style pioneers. We are proud to be the largest independent, family-owned group of department stores in the UK. We are committed to exceeding customer expectations and are always looking for new talent.
Our collaborative team of over 2,000 employees works across stores and support functions including Digital, Buying & Merchandising, IT, Finance, People, Customer Service, and our restaurants and distribution centres.
Together, we drive forward our vision for excellence and innovation. Join us as we shape a brighter future where tradition meets transformation!
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Sales Advisor employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Fenwick's brand values and heritage. Understanding their commitment to hospitality and premium retail will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare to discuss your previous customer-facing experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your ability to embody the warm and welcoming nature they seek.
✨Tip Number 3
Showcase your passion for premium and luxury brands. Research current trends and products within the industry, and be ready to share your insights during conversations with the hiring team to illustrate your genuine interest.
✨Tip Number 4
Network with current or former employees of Fenwick if possible. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Fenwick is looking for in a Sales Advisor. Highlight the key skills and experiences they value, such as customer-facing experience and a passion for premium brands.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the Sales Advisor role. Use specific examples from your past roles that demonstrate your ability to provide excellent customer service and your interest in luxury products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the position. Mention why you want to work at Fenwick and how your values align with theirs. Be sure to include any specific experiences that make you a great fit for their team.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Fenwick Limited
✨Show Your Passion for Premium Brands
Make sure to express your genuine interest in premium and luxury brands during the interview. Share any personal experiences or knowledge you have about these products, as this will demonstrate your alignment with the company's values.
✨Demonstrate Excellent Communication Skills
Since the role requires strong communication and interpersonal skills, practice articulating your thoughts clearly. Use examples from previous customer-facing roles to showcase how you've effectively engaged with customers.
✨Emphasise Adaptability and Teamwork
Fenwick values warm and adaptable individuals. Be prepared to discuss situations where you've had to adapt to change or work collaboratively within a team. This will highlight your ability to thrive in a dynamic retail environment.
✨Prepare Questions About the Company
Show your enthusiasm for the role by preparing thoughtful questions about Fenwick's culture, values, and future plans. This not only demonstrates your interest but also gives you insight into whether the company is the right fit for you.
