At a Glance
- Tasks: Join us as a Sales Advisor, creating amazing in-store experiences for our customers.
- Company: Fenwick is the UK's largest family-owned department store, rich in heritage and innovation.
- Benefits: Enjoy 25% colleague discount, 28 days annual leave, and a birthday day off!
- Other info: Flexible hours available in Menswear and Beauty departments.
- Why this job: Be part of a dynamic team that values passion, pride, and exceptional customer service.
- Qualifications: We seek warm, adaptable individuals with a strong interest in premium brands; experience is a plus.
If you are looking to grow your career at the home of excellent hospitality and premium retail edits, you’ve come to the right place! We are looking for Sales Advisors to join our team in Fenwick Kingston!
We have contracts available in the following departments, please note that all roles require weekend availability;
2x Womenswear - 10 hours per week
1 x Womenswear - 37.5 hours per week
1 x Beauty - 37.5 hours per week
1x Toys - 30 hours per week
About the Opportunity
Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick, you will build rapport with each customer ensuring they have the best in-store experience.
You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards so that every customer experiences our famous hospitality when visiting us.
About the Candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal‑orientated to join us on our exciting journey.
As well as these key characteristics, this role also requires some specific skills and experience to succeed…
- A proven track record in a customer‑facing role within a similar business – desirable
- A strong interest in premium and luxury brands and retail
- An excellent communicator with strong interpersonal skills
Benefits
- 25% Colleague Discount (across most areas)
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days)
- Birthday day - 1 additional day off in the month of your birthday
- WeCare a 24/7 online GP, mental health support service, get fit programme and more
- 'Perks*' a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Pension scheme
About Fenwick
Fenwick is the UK’s largest family‑owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.
We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever‑growing family to exceed our customers' expectations.
#J-18808-Ljbffr
Sales Advisor in Kingston upon Thames employer: Fenwick Limited
Fenwick is an exceptional employer that prioritises employee wellbeing and professional growth, offering generous benefits such as 33 days of annual leave, a birthday off, and a 25% discount across all stores. The collaborative work culture fosters a positive environment where People Advisors can thrive, utilising their analytical skills to drive strategic insights while supporting managers in enhancing workplace performance. With a commitment to continuous improvement and a focus on employee relations, Fenwick provides a meaningful and rewarding career path for those looking to make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Kingston upon Thames
✨Tip Number 1
Familiarise yourself with Fenwick's brand values and customer service philosophy. Understanding what makes their approach unique will help you demonstrate your alignment with their culture during any interactions.
✨Tip Number 2
Engage with Fenwick on social media platforms. This not only shows your interest in the brand but also gives you insights into their latest products and promotions, which can be useful for conversations during interviews.
✨Tip Number 3
Prepare to discuss your previous customer-facing experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will highlight your suitability for the Sales Advisor role.
✨Tip Number 4
Network with current or former employees of Fenwick if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Sales Advisor in Kingston upon Thames
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Fenwick is looking for in a Sales Advisor. Highlight the key skills and characteristics they value, such as adaptability, communication skills, and a passion for premium brands.
Tailor Your CV:Make sure your CV reflects your experience in customer-facing roles, even if it's not directly in retail. Emphasise any relevant skills or experiences that align with the requirements of the Sales Advisor position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you are interested in working at Fenwick and how your values align with theirs. Use specific examples to demonstrate your interpersonal skills and adaptability.
Proofread Your Application:Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Fenwick Limited
✨Show Your Passion for Premium Brands
Make sure to express your genuine interest in premium and luxury brands during the interview. Share any personal experiences or knowledge you have about these products, as this will demonstrate your enthusiasm and alignment with Fenwick's values.
✨Demonstrate Excellent Communication Skills
As a Sales Advisor, strong interpersonal skills are crucial. Practice articulating your thoughts clearly and confidently. Be prepared to engage in role-play scenarios where you can showcase your ability to connect with customers and provide exceptional service.
✨Highlight Your Customer-Facing Experience
Even if you don't have direct experience in a similar business, be ready to discuss any customer-facing roles you've held. Focus on how you built rapport with customers and handled various situations, showcasing your adaptability and problem-solving skills.
✨Emphasise Your Team Spirit
Fenwick values collaboration, so be sure to highlight your ability to work well within a team. Share examples of how you've contributed to team success in previous roles, and express your eagerness to be part of their dynamic workforce.
