Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers and provide an exceptional in-store experience as a Sales Advisor.
- Company: Join Fenwick, the UK's largest family-owned department store with a rich heritage.
- Benefits: Enjoy 25% discount, 28 days leave, birthday day off, and wellness support.
- Why this job: Be part of a dynamic team and represent premium brands in a vibrant retail environment.
- Qualifications: Customer-facing experience and a passion for luxury retail are preferred.
- Other info: Flexible hours with weekend availability and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
If you are looking to grow your career at the home of excellent hospitality and premium retail edits, you’ve come to the right place! We are looking for a Sales Advisor to join our team in Fenwick Kingston! We have contracts available in the following departments, please note that all roles require weekend availability; Garden Furniture 37.5 hours per week.
About the Opportunity
Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick, you will build rapport with each customer ensuring they have the best in-store experience. You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards so that every customer experiences our famous hospitality when visiting us.
About the Candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed:
- A proven track record in a customer-facing role within a similar business – desirable
- A strong interest in premium and luxury brands and retail
- An excellent communicator with strong interpersonal skills
Benefits
- 25% Colleague Discount (across most areas)
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days)
- Birthday day - 1 additional day off in the month of your birthday
- WeCare a 24/7 online GP, mental health support service, get fit programme and more
- 'Perks*' a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Pension scheme
About Fenwick
Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying.
Sales Advisor employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Fenwick. Understand their values and what makes them tick. This way, you can show off your passion for their brand and how you fit right in!
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll be all about building rapport with customers. Try role-playing with a friend or family member to nail down your communication style and make sure you're ready to shine in front of the interview panel.
✨Tip Number 3
Show your flexibility! Since the role requires weekend availability, be prepared to discuss your schedule openly. Highlight any previous experience where you've adapted to changing circumstances or worked in a fast-paced environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and gives us a chance to see your enthusiasm for joining the Fenwick family right from the start!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love premium brands and excellent customer service. Share any relevant experiences that highlight your passion for hospitality and retail.
Tailor Your CV: Make sure your CV is tailored to the Sales Advisor position. Highlight your customer-facing experience and any skills that align with our values. We appreciate candidates who take the time to connect their background with what we’re looking for!
Be Authentic: We’re all about warm and welcoming personalities, so don’t be afraid to let your true self come through in your application. Use a friendly tone and share personal anecdotes that showcase your adaptability and innovative spirit.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Fenwick Limited
✨Know Your Brand
Before the interview, dive deep into Fenwick's values and offerings. Familiarise yourself with their premium and luxury brands, as well as their commitment to excellent hospitality. This will not only show your genuine interest but also help you connect your experiences to their brand ethos.
✨Showcase Your People Skills
As a Sales Advisor, building rapport is key. Prepare examples from your past roles where you've successfully engaged with customers. Think about how you can demonstrate your warm and welcoming nature, as well as your adaptability in different situations.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Practice responding to scenarios where you had to handle difficult customers or adapt to changing circumstances. This will highlight your courage and innovative thinking.
✨Dress the Part
Since you're applying for a role in a premium retail environment, make sure to dress smartly for the interview. Your appearance should reflect the brand's image and values. This shows that you understand the importance of presentation in retail and are ready to represent Fenwick.
