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For Companies At a Glance
- Tasks: Be a brand ambassador and create amazing in-store experiences for customers.
- Company: Join Fenwick, the UK's largest family-owned department store with a rich heritage.
- Benefits: Enjoy 25% colleague discount, 28 days annual leave, and mental health support.
- Why this job: Grow your career in a dynamic environment while working with premium brands.
- Qualifications: Customer-facing experience and strong communication skills are a plus.
- Other info: Weekend availability required; great opportunities for personal and professional growth.
The predicted salary is between 1300 - 1600 £ per month.
If you are looking to grow your career at the home of excellent hospitality and premium retail edits, you’ve come to the right place! We are looking for Sales Advisors to join our team in Fenwick Tunbridge Wells! We have contracts available in the following departments, please note that all roles require weekend availability; Menswear - 25 hours per week.
About the Opportunity
Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick. You will build rapport with each customer ensuring they have the best in-store experience. You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards so that every customer experiences our famous hospitality when visiting us.
About the Candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed:
- A proven track record in a customer-facing role within a similar business – desirable
- A strong interest in premium and luxury brands and retail
- An excellent communicator with strong interpersonal skills
When you join Fenwick, you’ll receive:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days)
- Birthday day - 1 additional day off in the month of your birthday
- WeCare - a 24/7 online GP, mental health support service, get fit programme and more
- 'Perks' - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Pension scheme
About Fenwick
Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.
Sales Advisor in Royal Tunbridge Wells employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fenwick and its values. This will help you connect with the brand and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll need to build rapport with customers. Try role-playing with friends or family to get comfortable with engaging and communicating effectively.
✨Tip Number 3
Dress the part! Since you're applying for a role in premium retail, make sure you present yourself well during the interview. Show off your style while keeping it professional to reflect the brand's image.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily find all the latest roles available at Fenwick and tailor your application to fit perfectly.
We think you need these skills to ace Sales Advisor in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love premium and luxury brands, so share any relevant experiences that highlight your passion for retail.
Tailor Your CV: Make sure your CV is tailored to the Sales Advisor position. Highlight your customer-facing experience and any skills that match what we're looking for. We appreciate a personal touch, so don’t just send a generic CV!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Fenwick. Use it to showcase your personality and explain how your values align with ours. Remember, we love warm and welcoming people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fenwick Limited
✨Know Your Brands
Familiarise yourself with the premium and luxury brands that Fenwick carries. Show your passion for these products during the interview, and be ready to discuss why you love them. This will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to ensure a positive experience. This will highlight your ability to embody Fenwick's values of hospitality and customer care.
✨Be Adaptable and Dynamic
Fenwick is looking for flexible and dynamic individuals. During the interview, share instances where you successfully adapted to changing situations or took on new challenges. This will illustrate your ability to thrive in a fast-paced retail environment.
✨Practice Your Communication Skills
As an excellent communicator, you need to convey your thoughts clearly and confidently. Practice answering common interview questions out loud, focusing on your tone and body language. This will help you feel more at ease and make a great impression during your interview.
