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- Tasks: Support daily operations and coordinate processes for our store team.
- Company: Join Fenwick, the UK's largest family-owned department store with a rich heritage.
- Benefits: Enjoy 25% discount, 28 days leave, birthday day off, and wellness support.
- Why this job: Be part of a collaborative team that drives store success and customer satisfaction.
- Qualifications: Enthusiasm for retail, strong communication skills, and IT literacy required.
- Other info: This is a part-time role offering 10 hours per week.
We have an exciting opportunity for a Retail Operations Administrator to join our Store Operations team, within Fenwick Bracknell!
Our Retail Operations team play a pivotal role in the store, owning, and coordinating our processes and procedures. You will work collaboratively to ensure all our teams are supported daily; whilst you may not be customer-facing, your role is vitally important for our store's success!
Please note that this is a part-time opportunity of 10 hours per week.
When you join Fenwick, you’ll receive:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days)
- Birthday day - 1 additional day off in the month of your birthday
- WeCare - a 24/7 online GP, mental health support service, get fit programme and more
- Pension scheme
What we are looking for in a candidate:
- An enthusiasm for working in a premium retail environment
- Experience of working within a similar administrative role (Desirable)
- Passionate about delivering excellent customer service, even if indirectly
- Highly organised, IT literate, and comfortable with using various systems
- An excellent communicator with strong interpersonal skills
About Fenwick:
Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.
We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres. We are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.
Retail Operations Administrator employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Administrator
✨Tip Number 1
Familiarise yourself with Fenwick's values and culture. Understanding what makes Fenwick unique will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network with current or former employees of Fenwick, especially those in similar roles. They can provide valuable insights into the company’s operations and what they look for in a Retail Operations Administrator.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've used them in past roles. Since this position requires strong administrative abilities, having specific examples ready will demonstrate your capability.
✨Tip Number 4
Showcase your IT literacy by being familiar with common retail management systems. If you have experience with specific software, be ready to mention it, as this could set you apart from other candidates.
We think you need these skills to ace Retail Operations Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Operations Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Emphasise your organisational skills and any IT literacy that relates to the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working in a premium retail environment. Mention specific examples of how you have delivered excellent customer service in previous roles, even if indirectly.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Fenwick Limited
✨Show Your Enthusiasm
Make sure to express your enthusiasm for working in a premium retail environment. Share specific examples of what excites you about the role and how you can contribute to the store's success.
✨Highlight Relevant Experience
If you have experience in an administrative role, be ready to discuss it. Prepare examples of how your previous roles have equipped you with the skills needed for this position, especially in terms of organisation and IT literacy.
✨Demonstrate Communication Skills
Since strong interpersonal skills are crucial, practice articulating your thoughts clearly. You might be asked to explain how you would support various teams, so think about how you can convey your ideas effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it gives you a chance to learn more about the team dynamics and expectations.
