At a Glance
- Tasks: Lead a vibrant team in delivering exceptional dining experiences and maximising sales.
- Company: Join a well-established restaurant in London's bustling shopping district.
- Benefits: Enjoy competitive pay, 28 days leave, and a fantastic colleague discount.
- Other info: Sociable hours with no late nights and great career progression opportunities.
- Why this job: Perfect for those who love tapas and want to inspire a skilled team.
- Qualifications: Experience in restaurant supervision and a passion for customer service.
The predicted salary is between 22950 - 28050 £ per year.
Are you looking for a role in a well‑established restaurant in one of London’s busiest shopping districts with an excellent work life balance (no late nights!!) and a competitive benefits package? Then look no further than our Food Service Leader role in Fenwick Kingston!
We currently have one contract available: 1 x 36.5 hours - Fuego.
About the opportunity:
As a Restaurant Supervisor, you will lead a team of waiters and waitresses and role model excellence in the restaurants; maximising sales and productivity whilst coordinating and coaching the team daily. You will work collaboratively with your Restaurant Manager and be a vital part of the team’s success.
About you:
- We look for warm and welcoming people, who are adaptable, courageous, innovative and goal orientated to join us on our exciting journey.
- Previous experience in supervising a restaurant team and elevating customer experience.
- Enthusiasm for tapas style dining and driving the team to deliver excellent customer service through menu suggestions and drinks pairing.
- Strong communication skills and ability to motivate a skilled team.
- Potential to develop and progress in our Fuego Restaurants.
We offer a competitive salary and benefits package including:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day - 1 additional day off in the month of your birthday
- Sociable Hours (No late nights)
- Holiday Purchase Scheme option to buy up to 5 days leave
- WeCare - a 24/7 online GP, mental health support service, get fit programme and more.
- Perks - a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Pension scheme
Restaurant Service Leader employer: Fenwick Limited
Fenwick Kingston is an excellent employer that values its employees by fostering a supportive work culture where teamwork and customer service excellence are paramount. With opportunities for professional growth and development, our Loss Prevention Assistants play a crucial role in maintaining store security while engaging positively with customers. Located in a vibrant retail environment, we offer a dynamic workplace that prioritises employee well-being and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Service Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fenwick Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fenwick Limited
Don't be shy about reaching out to Fenwick Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Service Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fenwick Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fenwick Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
