As Maintenance Lead you will support the Senior Maintenance Manager with the day-to-day running of the building's maintenance operations. Working closely with the electrical team, the role will form part of a team responsible for keeping the store trading at all times, whilst keeping on top of planned & reactive maintenance and coordinating contractors. The role will allow time to support with operational planning as well as deliver hands on maintenance.
Qualification/Experience Requirements:
- Experience in maintenance or facilities management within a large or complex building.
- A good understanding of building services, maintenance principles and health & safety awareness.
- Good organisational skills and ability to prioritise multiple tasks within a busy environment
- IT literate with experience in Microsoft office.
- Ability to work effectively with internal stakeholders and external contractors.
- Recognised Level 3 electrical qualification
Key Accountabilities
- Support the Senior Maintenance Manager with operational workload, reporting, planning and taking ownership of agreed areas of responsibility.
- Act as the first point of escalation for day-to-day maintenance issues, resolving problems where possible and escalate if required.
- Support with the delivery of statutory compliance, inspections and testing across all building services via maintenance team and external contractors. All documentation to be recorded and uploaded to Fenwick maintenance portal.
- Support with coordinating contractors, ensuring that all enabling works are complete in advance of their attendance. Enabling works to include, but not limited to, mechanical & electrical services.
- Working as part of the electrical team on site to ensure that the store is always covered, including evenings and weekends where required.
- Undertake hands on maintenance and utilise the wider team’s skillset to deal with issues efficiently.
Please Note that this role includes evening and weekend work on structured basis.
What’s in it for you?
When you join Fenwick, you’ll receive:
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 'Perks*' - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare -24/7 GP, wellbeing advice & support service
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family‑owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
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Maintenance Lead in Newcastle upon Tyne employer: Fenwick Limited
Fenwick Kingston is an excellent employer that values its employees by fostering a supportive work culture where teamwork and customer service excellence are paramount. With opportunities for professional growth and development, our Loss Prevention Assistants play a crucial role in maintaining store security while engaging positively with customers. Located in a vibrant retail environment, we offer a dynamic workplace that prioritises employee well-being and satisfaction.
