At a Glance
- Tasks: Support and improve Fenwick’s cloud platforms and CI/CD pipelines.
- Company: Fenwick, a historic and innovative family-owned department store.
- Benefits: 33 days annual leave, birthday off, 25% store discount, and hybrid working.
- Other info: Exciting career growth opportunities in a dynamic environment.
- Why this job: Join a collaborative team and make a real impact in tech innovation.
- Qualifications: Experience in DevOps, Azure services, and strong problem-solving skills.
The predicted salary is between 45000 - 55000 £ per year.
When you join Fenwick, you’ll receive:
- 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- WeCare - 24/7 GP, wellbeing advice & support service.
- Hybrid Working (Typically every Thursday and Friday working from home).
About the Role
As part of the IT team, you’ll support the development, stability, and continuous improvement of Fenwick’s cloud platforms and integrations. Reporting to the DevOps & Infrastructure Manager, you’ll play a key role in building and supporting CI/CD pipelines, automating processes, and maintaining reliable, secure services across the business. Working primarily with Microsoft Azure and MuleSoft technologies, you’ll help ensure our platforms remain scalable, resilient, and fit for the future. You’ll work closely with internal teams including Business Applications, Security, Service Desk, and Retail Operations, alongside external support partners, to troubleshoot issues and support technical delivery.
The role involves developing and supporting integrations between internal and third‑party systems using APIs, webhooks, and middleware technologies, while also improving monitoring, alerting, and operational visibility through tools such as Azure DevOps, Datadog, Zabbix, Power Platform, and PagerDuty. You’ll contribute to automation and infrastructure improvements, support secure engineering practices, and help maintain high levels of service availability across the IT estate.
We’re looking for someone with experience in a DevOps, infrastructure, or cloud engineering environment, with a strong understanding of CI/CD, monitoring, automation, and operational support. You’ll bring excellent troubleshooting and problem‑solving skills, the ability to manage competing priorities, and confidence communicating with both technical and non‑technical stakeholders. Experience with Azure services, MuleSoft, APIs, and integration technologies is highly desirable, alongside a proactive and collaborative approach to continuous improvement.
What we are looking for in a candidate:
- Experience working within a DevOps, infrastructure, or cloud engineering role
- Good understanding of CI/CD, automation, monitoring, and operational support
- Experience with Azure services including Azure DevOps, Logic Apps, and Function Apps
- Experience supporting integrations using MuleSoft, APIs, or middleware technologies
- Understanding of monitoring, logging, and alerting practices
- Familiarity with automation and infrastructure tooling
- Understanding of secure engineering and operational best practices
- Microsoft and/or MuleSoft certifications desirable
- Strong troubleshooting and problem‑solving skills
- Ability to manage competing priorities and work under pressure
- Good understanding of infrastructure, networking, and integrations
- Strong organisation skills and attention to detail
- Ability to communicate clearly with technical and non-technical stakeholders
- Proactive approach to ownership and continuous improvement
- Collaborative approach to working with internal teams and partners
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
DevOps Engineer in Newcastle upon Tyne employer: Fenwick Limited
Fenwick is an exceptional employer that values its employees by offering generous benefits such as 33 days of annual leave, a unique birthday off policy, and a hybrid working model that promotes work-life balance. With a strong focus on employee growth and collaboration, Fenwick fosters a supportive work culture where innovation thrives, making it an ideal place for DevOps Engineers to develop their skills while contributing to the company's exciting journey in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land DevOps Engineer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former Fenwick employees on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Show off your skills in action! If you’ve got a GitHub or personal project that showcases your DevOps expertise, share it during interviews. It’s a great way to demonstrate your hands-on experience with CI/CD and Azure.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your troubleshooting and problem-solving skills. Think of examples where you’ve tackled challenges in past roles, especially related to cloud platforms and integrations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace DevOps Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the DevOps Engineer role. Highlight your experience with Azure, CI/CD, and any relevant integrations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for Fenwick. Keep it engaging and personal.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their troubleshooting prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining the Fenwick family!
How to prepare for a job interview at Fenwick Limited
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, especially Microsoft Azure and MuleSoft. Brush up on your CI/CD processes and be ready to discuss how you've implemented automation and monitoring in past roles.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous positions. Fenwick values strong troubleshooting abilities, so think of specific scenarios where you identified a problem, your approach to solving it, and the outcome.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You’ll need to communicate with both technical and non-technical stakeholders, so being able to break down complex ideas will show your versatility and understanding.
✨Emphasise Collaboration
Fenwick is all about teamwork, so be ready to discuss how you’ve worked with different teams in the past. Highlight any experiences where you collaborated with internal teams or external partners to achieve a common goal.
