People Coordinator in Manchester

Fenwick is seeking a People Coordinator to support Human Resources administration, employee relations, and policies, helping deliver a positive colleague experience. If you’re passionate about HR and ready to make a real impact, we’d love to hear from you!

Benefits:

• 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
• Your birthday off as an additional day annual leave - this can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• WeCare – 24/7 GP, wellbeing advice & support service.
• Hybrid Working (typically Thursday & Friday working from home).

This role combines people advisory, policy management, and administrative responsibilities, offering the chance to work on a variety of HR activities while ensuring a positive experience for colleagues across the business. You will report to the People Systems Lead and work closely with senior People team members to support day‑to‑day people operations.

Responsibilities:

• Assist with employee relations and people advisory work, providing first‑line guidance to managers and colleagues, supporting absence management, performance, disciplinary, and grievance processes, and preparing related documentation.
• Take ownership of people administration, including contracts, onboarding and offboarding, right‑to‑work checks, payroll support, and maintaining accurate employee records, while helping identify opportunities to improve processes and systems.
• Maintain and update People policies and procedures, ensuring they are compliant, current, and aligned with Fenwick’s values.
• Act as a key user of the People system, generating reports, auditing data, and supporting wider People initiatives.

Qualifications:

Essential:

• Previous experience in a HR / People / Personnel role, ideally within a retail or customer‑facing environment.
• Strong excel skills.
• Sound understanding of UK employment law and HR best practice.
• Experience handling people administration and employee lifecycle processes.
• Strong attention to detail with a high level of accuracy.
• Confident communicator, able to build effective working relationships with managers and colleagues.
• Organised and able to manage multiple priorities in a fast‑paced environment.
• Comfortable working with HR systems and handling confidential information.

Desirable:

• Experience supporting employee relations cases.
• Experience creating or updating HR policies and procedures.
• CIPD qualification or working towards (Level 3 or above).
• Experience working in a multi‑site or retail environment.