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- Tasks: Lead and motivate your team to keep our salesfloors stocked with fabulous products.
- Company: Join Fenwick, the UK's largest family-owned department store group with a rich heritage.
- Benefits: Enjoy a 25% colleague discount, 28 days annual leave, and a birthday day off.
- Other info: Dynamic environment with opportunities for continuous improvement and career growth.
- Why this job: Be part of an exciting journey transforming retail while developing your leadership skills.
- Qualifications: Experience in logistics or retail operations and strong people management skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you someone that is passionate about being part of a fantastic store management team? This role is a great opportunity for someone looking for the next step in their career within Store Operations Management, someone ready for a new challenge that wants to be part of a business on an exciting journey!
As our Store Logistics Manager, you will lead and motivate your team to ensure our salesfloors are fully replenished with our fabulous products to surprise and delight our customers when they shop with us! You will work shoulder to shoulder with your Operations Manager, driving engagement, new procedures, and exciting ways of working! You will also be working on the development and implementation of new KPI’s across the store to aid efficiency and accuracy to enhance our customer experience and deliver our famous Fenwick hospitality at every opportunity.
You will be an inspirational leader and we are especially looking for someone who thrives off developing their teams and setting people up for success at every opportunity. You will role model excellence to your team with your operational knowledge and support with training, appraisals in line with our company policies and procedures.
We look for warm and welcoming people, who are adaptable, courageous, innovative and goal orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed:
- A successful track record of working in Logistics or Retail Operations - Desirable
- Effective communication, influencing and relationship skills
- Previous experience of working with Warehouse Management Systems (Experience with Microsoft D365 would be advantageous but not essential)
- A passion for continuous improvement with a process-driven approach
- Ability to operate in a fast-changing environment and maintain operational disciplines during periods of significant corporate change
- Strong people manager, builds and maintains high levels of team engagement in an operational environment
- Holds customer service at their heart and ensures that customer service is not compromised
- Operational knowledge of H & S
About Fenwick: Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed the expectations of our customers, and we are always on the lookout for talent to join us.
We have 8 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say 4 of our stores also house our functional teams, allowing for a truly collaborative approach.
We offer a competitive salary and benefits package including:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro-rata for part-time colleagues)
- Birthday day - 1 additional day off in the month of your birthday
- Holiday Purchase Scheme option to buy up to 5 days leave
- Perks - is a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Pension scheme
Store Logistics Manager in London employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Logistics Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Fenwick on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to logistics and team management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This will resonate well with Fenwick's commitment to excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Fenwick family.
We think you need these skills to ace Store Logistics Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about being part of our store management team and contributing to our journey.
Tailor Your Experience: Make sure to highlight your relevant experience in logistics or retail operations. We’re looking for specific skills, so connect your past roles to what we’re after, especially around team management and customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Store Logistics Manager position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Fenwick.
How to prepare for a job interview at Fenwick Limited
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics and retail operations knowledge. Be ready to discuss your previous experiences and how they relate to the role of Store Logistics Manager. Highlight any specific achievements or improvements you've made in past positions.
✨Showcase Your Leadership Skills
As an inspirational leader, it’s crucial to demonstrate your ability to motivate and develop a team. Prepare examples of how you've successfully led teams in the past, focusing on engagement and training. This will show that you can foster a positive work environment.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you can influence and build relationships with your team and other departments, as this will be vital for driving new procedures and KPIs.
✨Embrace Continuous Improvement
Show your passion for continuous improvement by discussing any process-driven approaches you've implemented before. Be prepared to share ideas on how you would enhance efficiency and customer experience in the store, aligning with Fenwick's commitment to hospitality.