At a Glance
- Tasks: Lead and inspire a team to enhance customer experience in the Beauty Department.
- Company: Join Fenwick, the UK's largest family-owned department store group with a rich history.
- Benefits: Enjoy 25% discount, 28 days leave, birthday day off, and wellness support.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of an exciting journey transforming retail and making a real impact.
- Qualifications: Proven leadership skills and experience in coaching and developing teams.
The predicted salary is between 40000 - 50000 £ per year.
Are you a retail manager who is passionate about people, fashion trends and creating an excellent shopping experience for all our customers? If so we have an amazing opportunity to join our Brent Cross store as a Divisional Sales Manager overseeing our Beauty Department alongside our restaurants within store. This role is a great opportunity for someone ready for a new challenge and is looking for a senior role in a business on an exciting journey!
About the role
Our Divisional Sales Managers lead a team of Sales Managers to drive customer experience, retail, and operational standards across their departments. As part of the senior retail leadership team, you will not only lead, develop and inspire your division, but also the wider store, championing initiatives across services, operations, and wellbeing. You will provide strong leadership to your team, ensuring every colleague lives our Fenwick Values, and people development plans are in place to deliver strategic goals. You’ll be working with various stakeholders across the business to enhance and ensure the highest quality customer service experience, improve sales through making commercial decisions, stock levels and share feedback in response to product edit and visual campaigns. This is a truly exciting and integral role to our business. The successful candidate will work with the Store Director to ensure Fenwick continues to innovate and be a market leader within retail by developing future business, influencing decisions, implementing strategies, and inspiring your teams to achieve these.
About the candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed.
- A natural leader and role-model who thrives in a fast-paced environment
- Experience of coaching, developing and leading a team of managers
- Ability to work collaboratively and build relationships
- A strong team player with a wider management team
- Innate attention to detail and the ability to make commercial decisions
- Engaging with the ability to influence multiple stakeholders across various functions
- An experienced professional who is adaptable, approachable and resilient
- Current and relevant product knowledge and market awareness
About Fenwick
Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers' expectations, and we are always on the lookout for talent to join us. We have 8 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say four of our stores also house our functional teams, allowing for a truly collaborative approach.
We offer a competitive salary and benefits package including:
- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day - 1 additional day off in the month of your birthday
- Holiday Purchase Scheme option to buy up to 5 days leave
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- Perks a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Pension scheme
Divisional Sales Manager - Beauty in London employer: Fenwick Limited
Fenwick is an exceptional employer, offering a vibrant work culture that values innovation and collaboration. As a Divisional Sales Manager in our Brent Cross store, you will lead a passionate team dedicated to delivering outstanding customer experiences while enjoying a competitive salary, generous benefits, and ample opportunities for personal and professional growth. Join us on our exciting journey as we continue to transform retail and exceed customer expectations.
StudySmarter Expert Advice🤫
We think this is how you could land Divisional Sales Manager - Beauty in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Fenwick or similar companies. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by researching Fenwick's values and recent initiatives. Show us how your leadership style aligns with their mission and how you can contribute to their exciting journey.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led teams, improved customer experiences, and made commercial decisions. We want to hear your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Fenwick family!
We think you need these skills to ace Divisional Sales Manager - Beauty in London
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for beauty and retail shine through in your application. We want to see how your passion for people and fashion trends can enhance the shopping experience at Fenwick.
Highlight Leadership Skills:As a Divisional Sales Manager, strong leadership is key. Make sure to showcase your experience in coaching and developing teams, and how you've inspired others to achieve their goals.
Be Specific About Your Experience:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive sales and improve customer service. We love numbers and results, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our exciting journey at Fenwick.
How to prepare for a job interview at Fenwick Limited
✨Know Your Products Inside Out
As a Divisional Sales Manager in the Beauty sector, it's crucial to have current and relevant product knowledge. Research the latest beauty trends, brands, and customer preferences. This will not only impress your interviewers but also show that you're genuinely passionate about the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you inspired your team or improved performance. This role requires strong leadership, so demonstrating your ability to coach and motivate others will be key.
✨Demonstrate Your Commercial Acumen
Be ready to discuss how you've made commercial decisions in previous roles. Whether it’s managing stock levels or influencing product edits, having concrete examples will highlight your ability to drive sales and enhance customer experience, which is vital for this position.
✨Build Relationships with Stakeholders
Since this role involves engaging with various stakeholders, think about how you've successfully collaborated with different teams in the past. Prepare to share stories that illustrate your ability to build relationships and influence decisions across functions, as this will be essential for your success at Fenwick.
