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- Tasks: Enhance customer experiences and build rapport in a dynamic retail environment.
- Company: Leading department store in Kingston upon Thames with a focus on customer service.
- Benefits: 25% colleague discount, up to 33 days annual leave, and wellness support services.
- Why this job: Join a vibrant team and make a difference in customer experiences.
- Qualifications: Warm, adaptable individuals with a strong background in customer service.
- Other info: Flexible hours and opportunities to work across various departments.
The predicted salary is between 24000 - 36000 £ per year.
A leading department store in Kingston upon Thames is seeking a Sales Advisor to enhance customer experiences. This role requires weekend availability and offers flexibility within various departments.
Key responsibilities include:
- Building rapport with customers
- Maintaining high hospitality standards
Ideal candidates are warm, adaptable, and have a strong background in customer service.
Benefits include:
- 25% colleague discount
- Up to 33 days of annual leave
- Wellness support services
Premium Retail Sales Advisor & Brand Ambassador in Kingston upon Thames employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Retail Sales Advisor & Brand Ambassador in Kingston upon Thames
✨Tip Number 1
Get to know the company! Research their values and customer service approach. When you walk in for your interview, you’ll impress them with your knowledge and show that you’re genuinely interested in being a part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about building rapport with customers, try role-playing with friends or family. This will help you feel more confident when it comes to showcasing your warm and adaptable nature during the interview.
✨Tip Number 3
Dress the part! Make sure you look smart and professional when you go for your interview. First impressions matter, and showing that you care about your appearance reflects your commitment to high hospitality standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Premium Retail Sales Advisor & Brand Ambassador in Kingston upon Thames
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've built rapport with customers in the past, so share specific examples that showcase your warm and adaptable nature.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention why you’re excited about being a Sales Advisor and how you can contribute to enhancing customer experiences.
Weekend Availability is Key: Since this role requires weekend availability, be upfront about your schedule. If you’re flexible, let us know! It shows you’re committed and ready to jump in wherever needed.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and benefits like the 25% colleague discount and wellness support services!
How to prepare for a job interview at Fenwick Limited
✨Know the Brand Inside Out
Before your interview, make sure you research the department store thoroughly. Understand their values, products, and customer service philosophy. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being a part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to build rapport and maintain high hospitality standards.
✨Be Ready for Role-Playing Scenarios
In retail interviews, you might be asked to role-play a customer interaction. Practice common scenarios, like handling a complaint or upselling a product. This will help you feel more confident and showcase your adaptability and warmth during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your interest in the position and helps you determine if it’s the right fit for you.
