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For Companies At a Glance
- Tasks: Join our Front of House team to deliver exceptional customer service and create memorable dining experiences.
- Company: Fenwick, a historic family-owned department store with a focus on luxury and hospitality.
- Benefits: Enjoy 25% colleague discount, 28 days annual leave, and a birthday day off!
- Why this job: Experience a fulfilling role with no late nights, perfect for work-life balance.
- Qualifications: Customer-facing experience is a plus, but a positive attitude and passion for hospitality are key.
- Other info: Be part of a dynamic team in a supportive environment with growth opportunities.
The predicted salary is between 11 - 13 £ per hour.
Do you have what it takes to join our team as one of our Front of House team members? We are looking for people who are dynamic and driven who will help ensure our customers experience our famous hospitality when visiting our restaurant in Kingston! Unlike many roles in hospitality, our roles do not include late night working giving a rare and much sought after, work life balance.
Our Front of House team members enrich our customers' experience whilst dining with us, ensuring our customers leave with a lasting impression. The team provides authentic and natural service, working together to ensure the restaurant is clean and tidy and sharing knowledge of the menu with customers.
We are currently recruiting for the following contracts: 36.5 hours per week - Mason & Rye.
About the Candidate
- We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey.
- A proven track record in a customer-facing role within a similar business is desirable, but not essential.
- Adaptable to changing demands and able to maintain a positive attitude in a fast-paced environment.
- Demonstrates a passion for the hospitality industry and a willingness to learn and grow within the role.
- Excellent communication and strong interpersonal skills are essential for this role.
When you join Fenwick, you’ll receive:
- 25% Colleague Discount (across most areas).
- 28 days annual leave increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues).
- Birthday day - 1 additional day off in the month of your birthday.
- WeCare - 24/7 GP, mental health support service, get fit schemes and more.
- 'Perks*' - a great way to get discounts, exclusive deals and cashback.
- Pension scheme.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
Food Service Assistant in Kingston upon Thames employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant in Kingston upon Thames
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in and experience the vibe. Chat with staff and customers to get a feel for the place. This shows you’re genuinely interested and helps you stand out!
✨Tip Number 2
Practice your people skills! Since this role is all about hospitality, think of examples where you've provided great service or handled tricky situations. We want to see that warm and welcoming side of you!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It’s all about making a good first impression, and we love seeing candidates who take pride in their appearance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team at Fenwick. Let’s make this happen together!
We think you need these skills to ace Food Service Assistant in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with customers.
Tailor Your Application: Make sure to tailor your application to the Food Service Assistant role. Highlight any relevant experience in customer-facing roles and showcase your adaptability and positive attitude in fast-paced environments.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Fenwick.
How to prepare for a job interview at Fenwick Limited
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to discuss dishes, ingredients, and recommendations shows your passion for the hospitality industry and your willingness to engage with customers.
✨Showcase Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to adapt to different situations and maintain a positive attitude, especially in fast-paced environments.
✨Emphasise Teamwork
Fenwick values collaboration, so be ready to discuss how you work well in a team. Share experiences where you’ve contributed to a positive team dynamic or helped resolve conflicts.
✨Express Your Enthusiasm for Growth
Demonstrate your eagerness to learn and grow within the role. Talk about any relevant training or skills you wish to develop, showing that you're not just looking for a job, but a career in hospitality.