Fenwick Limited is seeking a commercially minded CRM & Loyalty Manager to shape customer engagement strategy and drive retention across channels.
Reporting to the Head of Marketing, you will own the loyalty programme and end‑to‑end CRM, delivering personalised communications that lift lifetime value.
This maternity cover role (up to 12 months) starts in December and offers hybrid working between home and Wigmore Street, Central London.
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CRM & Loyalty Lead - Hybrid, 12-Month Maternity Cover employer: Fenwick Limited
Fenwick Kingston is an excellent employer that values its employees by fostering a supportive work culture where teamwork and customer service excellence are paramount. With opportunities for professional growth and development, our Loss Prevention Assistants play a crucial role in maintaining store security while engaging positively with customers. Located in a vibrant retail environment, we offer a dynamic workplace that prioritises employee well-being and satisfaction.
