At a Glance
- Tasks: Deliver exceptional customer service and create a festive shopping experience.
- Company: Fenwick, a historic and family-owned department store chain.
- Benefits: 25% colleague discount, 28 days annual leave, and mental health support.
- Other info: Flexible hours available; perfect for students looking for festive work.
- Why this job: Join a dynamic team and make customers' Christmas memorable!
- Qualifications: Strong communication skills and a passion for retail are a plus.
About the Opportunity
Do you have what it takes to join our team as Sales Advisor? We are looking for people who are dynamic and who will help ensure our customers experience our famous hospitality when visiting us over the festive period!
Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick. You will build rapport with each customer, ensuring that they have the best in-store experience. You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards and helping our customers make the right purchase.
Christmas is our busiest time of the year, so you will need to be fully flexible and available Monday through Sunday. We have full-time and part-time roles available from 10-37.5 hours per week!
About the Candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on this journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed…
A strong desire to deliver enhancing customer service and work in a customer facing role.
An excellent communicator with strong interpersonal skills
Previous experience or a passion for retail is desirable but not essential.
You will be invited to one of our Get to Know Fenwick experience days at a time that suits you to gain a valuable insight into the role and our business.
We have start dates ranging from the beginning of September through to October, with most contracts ending late December / early January 2026.
All contracts will require you to be available evenings, weekends and over the festive period including Christmas Eve, Boxing Day, New Year’s Eve & New Year’s Day (depending on your rota).
What you’ll receive
25% Colleague Discount (across most areas - available after first week of service!)
28 days annual leave pro rata to the length of your contract.
WeCare a 24/7 online GP, mental health support service, get fit programme and more.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores in the UK. We are on an exciting journey to exceed our customers\' expectations, and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
Christmas Temporary Sales Advisor in Newcastle upon Tyne employer: Fenwick Limited
Fenwick is an exceptional employer, offering a vibrant work culture that celebrates collaboration and innovation. As a Christmas Temporary Sales Advisor, you will enjoy flexible working hours, a generous 25% colleague discount, and access to our WeCare support services, all while being part of a family-owned business that values its employees and their growth. Join us this festive season and be a part of a team that prides itself on delivering outstanding customer experiences in a historic and dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Christmas Temporary Sales Advisor in Newcastle upon Tyne
✨Tip Number 1
Get to know Fenwick! Before your interview, do a bit of research about the company and its values. This will help you connect with the team and show that you're genuinely interested in being part of their festive spirit.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different types of customers. Being warm and welcoming is key, so show us how you can make every shopper feel special.
✨Tip Number 3
Be flexible and ready to adapt! Since this role requires availability throughout the festive period, highlight your willingness to work evenings and weekends. Show us that you’re ready to jump in wherever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the roles we offer and find the perfect fit for you.
We think you need these skills to ace Christmas Temporary Sales Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and retail. Remember, we’re looking for warm and welcoming people who can connect with our customers.
Tailor Your Application:Make sure to tailor your application to the role of Sales Advisor. Highlight any relevant experience or skills that align with what we’re looking for, like your communication skills or adaptability. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Flexible:Since this is a busy festive period role, emphasise your flexibility in your application. Let us know your availability and willingness to work evenings and weekends. We appreciate candidates who are ready to jump in and help during our peak times!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there, which can help you craft a standout application!
How to prepare for a job interview at Fenwick Limited
✨Know the Brand
Before your interview, take some time to research Fenwick's history and values. Understanding their commitment to customer service and hospitality will help you align your answers with what they’re looking for. Show that you’re not just interested in any job, but specifically in being part of their team.
✨Show Your Flexibility
Since this role requires availability throughout the festive period, be prepared to discuss your flexibility during the interview. Highlight any previous experiences where you adapted to changing schedules or worked during busy times. This will demonstrate your readiness to meet their needs.
✨Emphasise Customer Service Skills
As a Sales Advisor, your ability to connect with customers is key. Prepare examples from past experiences where you provided excellent customer service or resolved issues effectively. Use these stories to illustrate your interpersonal skills and passion for helping others.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what a typical day looks like during the festive season, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
