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- Tasks: Join us as a Sales Advisor, ensuring customers enjoy a magical festive shopping experience.
- Company: Fenwick is a historic, family-owned department store known for luxury and exceptional service since 1882.
- Benefits: Enjoy a 25% colleague discount, 28 days annual leave, and access to mental health support.
- Why this job: Be part of a dynamic team during the festive season, making lasting memories for customers.
- Qualifications: We seek warm, adaptable individuals with strong communication skills; retail experience is a plus but not essential.
- Other info: Flexible hours available; must be available evenings and weekends during the busy festive period.
Christmas starts with Fenwick. We pride ourselves on being the number one destination for all things festive, and this year promises to be magical once again!
About the Opportunity
Do you have what it takes to join our team as Sales Advisor? We are looking for people who are dynamic and who will help ensure our customers experience our famous hospitality when visiting us over the festive period!
Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick. You will build rapport with each customer, ensuring that they have the best in-store experience. You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards and helping our customers make the right purchase.
Christmas is our busiest time of the year, so you will need to be fully flexible and available Monday through Sunday. We have full-time and part-time roles available from 10-37.5 hours per week!
About the Candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on this journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed‿
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A strong desire to deliver enhancing customer service and work in a customer facing role.
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An excellent communicator with strong interpersonal skills
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Previous experience or a passion for retail is desirable but not essential.
You will be invited to one of our Get to Know Fenwick experience days at a time that suits you to gain a valuable insight into the role and our business.We have start dates ranging from the beginning of September through to October, with most contracts ending late December / early January 2026.
All contracts will require you to be available evenings, weekends and over the festive period including Christmas Eve, Boxing Day, New Year’s Eve & New Year’s Day (depending on your rota).
When you join Fenwick, you’ll receive;
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25% Colleague Discount (across most areas – available after first week of service!)
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28 days annual leave pro rata to the length of your contract.
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WeCare a 24/7 online GP, mental health support service, get fit programme and more.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores in the UK. We are on an exciting journey to exceed our customers\’ expectations, and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
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Christmas Temporary Sales Advisor employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Temporary Sales Advisor
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with Fenwick. Whether it's through networking or at the experience days, demonstrate your ability to connect with people and create a welcoming atmosphere.
✨Tip Number 2
Be prepared to discuss your flexibility and availability. Since this role requires working evenings, weekends, and holidays, showing that you're ready to commit to the busy festive period will make you stand out.
✨Tip Number 3
Familiarise yourself with Fenwick's values and history. Understanding what makes them unique will help you align your answers with their brand ethos during any interviews or discussions.
✨Tip Number 4
Take advantage of the 'Get to Know Fenwick' experience days. This is a great opportunity to learn more about the company culture and expectations, and it shows your genuine interest in the role.
We think you need these skills to ace Christmas Temporary Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Fenwick is looking for in a Christmas Temporary Sales Advisor. Highlight your customer service skills and any relevant experience in retail.
Tailor Your CV: Make sure your CV reflects your adaptability, communication skills, and passion for customer service. Use specific examples from previous roles or experiences that demonstrate these qualities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the festive season and your desire to contribute to Fenwick's reputation for excellent customer service. Mention your availability during the busy Christmas period.
Prepare for the Experience Day: If invited to a 'Get to Know Fenwick' experience day, prepare by researching the company’s history and values. Be ready to engage with staff and demonstrate your interpersonal skills during the event.
How to prepare for a job interview at Fenwick Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with Fenwick's values.
✨Demonstrate Flexibility and Adaptability
Since the role requires flexibility, be prepared to discuss your availability and willingness to work during busy periods, including evenings and weekends. Highlight any previous roles where you had to adapt quickly to changing circumstances.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might want to prepare a few scenarios where your communication skills made a positive impact on a customer's experience.
✨Embrace the Festive Spirit
Fenwick is all about creating a magical festive experience. Bring your own festive spirit to the interview! Share your favourite Christmas memories or traditions that showcase your enthusiasm for the holiday season and how it relates to the retail environment.
