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- Tasks: Join us as a Sales Advisor, ensuring customers enjoy a magical festive shopping experience.
- Company: Fenwick is a historic, family-owned department store known for luxury and exceptional service since 1882.
- Benefits: Enjoy a 25% colleague discount, 28 days annual leave, and access to mental health support.
- Other info: Flexible hours available; must work evenings and weekends during the festive period.
- Why this job: Be part of a dynamic team during the festive season, making lasting memories for customers.
- Qualifications: We seek warm, adaptable individuals; retail experience is a plus but not essential.
Christmas starts with Fenwick. We pride ourselves on being the number one destination for all things festive, and this year promises to be magical once again!
Christmas is our busiest time of the year, so you will need to be fully flexible and available Monday through Sunday. We have full-time and part-time roles available from 10-37.5 hours per week!
About the Opportunity
Do you have what it takes to join our team as Sales Advisor? We are looking for people who are dynamic and who will help ensure our customers experience our famous hospitality when visiting us over the festive period!
Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick. You will build rapport with each customer, ensuring that they have the best in-store experience. You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards and helping our customers make the right purchase.
About the Candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on this journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed‿
- A strong desire to deliver enhancing customer service and work in a customer facing role.
- An excellent communicator with strong interpersonal skills
- Previous experience or a passion for retail is desirable but not essential.
You will be invited to one of our Get to Know Fenwick experience days at a time that suits you to gain a valuable insight into the role and our business. We have start dates ranging from the beginning of September through to October, with most contracts ending late December / early January 2026.
All contracts require you to be available evenings, weekends and over the festive period including Christmas Eve, Boxing Day, New Year’s Eve & New Year’s Day (depending on your rota).
When you join Fenwick, you’ll receive;
- 25% Colleague Discount (across most areas – available after first week of service!)
- 28 days annual leave pro rata to the length of your contract.
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores in the UK. We are on an exciting journey to exceed our customers\’ expectations, and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
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Christmas Temporary Sales Advisor employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Temporary Sales Advisor
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with Fenwick. Whether it's through networking or at the experience days, demonstrate your ability to connect with people and create a welcoming atmosphere.
✨Tip Number 2
Be prepared to discuss your flexibility and availability. Since this role requires working evenings, weekends, and holidays, showing that you're ready to commit to the busy festive period will make you stand out.
✨Tip Number 3
Familiarise yourself with Fenwick's values and history. Understanding what makes them unique will help you align your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Take advantage of the 'Get to Know Fenwick' experience days. This is a great opportunity to learn more about the company culture and expectations, and it also allows you to make a positive impression before the formal interview process.
We think you need these skills to ace Christmas Temporary Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Fenwick is looking for in a Christmas Temporary Sales Advisor. Highlight your customer service skills and any relevant experience in retail.
Tailor Your CV: Make sure your CV reflects the qualities Fenwick values, such as being dynamic, adaptable, and having strong interpersonal skills. Use specific examples from your past experiences that demonstrate these traits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the festive season. Mention why you want to work at Fenwick and how you can contribute to their team during the busy Christmas period.
Highlight Flexibility: Since the role requires availability during evenings, weekends, and holidays, make sure to clearly state your flexibility in your application. This will show Fenwick that you are committed to meeting their needs during the peak season.
How to prepare for a job interview at Fenwick Limited
✨Show Your Festive Spirit
Since you're applying for a Christmas Temporary Sales Advisor role, it's essential to demonstrate your enthusiasm for the festive season. Share any personal experiences or stories that highlight your love for Christmas and how it influences your approach to customer service.
✨Emphasise Customer Service Skills
Fenwick values excellent customer service, so be prepared to discuss your previous experiences in retail or any customer-facing roles. Highlight specific examples where you went above and beyond to ensure a positive experience for customers.
✨Be Flexible and Adaptable
Given the busy nature of the festive period, it's crucial to convey your flexibility regarding working hours. Be honest about your availability and express your willingness to work evenings, weekends, and holidays, as this is a key requirement for the role.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how Fenwick ensures a high standard of customer service during peak times. This demonstrates your proactive attitude and genuine interest in the company.