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- Tasks: Become a Christmas Elf, delighting customers and creating festive magic in our Grotto.
- Company: Fenwick is a historic, family-owned department store known for luxury and exceptional service.
- Benefits: Enjoy 25% discount, 28 days leave, and access to health support services.
- Why this job: Join a fun, creative team and spread joy during the most wonderful time of the year!
- Qualifications: Enthusiasm for Christmas and strong communication skills are essential; performing arts background is a plus.
- Other info: Flexible contracts available from 6 to 36.5 hours per week; training provided.
Christmas starts with Fenwick. We pride ourselves on being the number one destination for all things festive, and this year promises to be magical once again!
About the Opportunity
Do you have what it takes to join our team as one of our Christmas Elves? We are looking for people who love all things Christmas, working with children and will help ensure our customers experience our famous hospitality when visiting us over the festive period!
As a Fenwick Christmas Elf, you will work with us from November through to Christmas Eve and get the chance to surprise and delight our customers all over the store but you will spend most of your time working within our Grotto, enchanting our visitors and making sure everything is spick and span at the beginning and end of each shift and ensuring that you are making every moment special for our customers.
If shortlisted you will be invited to one of our Get to know Fenwick experience days due to take place on Monday 15th September to gain a valuable insight into the role and our business. A theatrical interest is beneficial, as are any additional special talents to bring a smile to small faces, such as dancing, juggling and general silliness.
Please note: Training will be provided and you must be available 21st-23rd October and 28th-31st October 2025 and we have a range of contract available from 6 hours to 36.5 hours per week.
About the Candidate
We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on this journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed‿
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Enthusiasm for a role within our business – Essential
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A Performing Arts / Theatre background (working or studying) – Desirable
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An excellent communicator with strong interpersonal skills
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An affinity with the Fenwick brand
When you join Fenwick, you’ll receive;
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25% Colleague Discount (across most areas – available after first week of service!)
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28 days annual leave pro rata WeCare a 24/7 online GP, mental health support service, get fit programme and more.
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Pension scheme
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores in the UK. We are on an exciting journey to exceed our customers\’ expectations, and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
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Christmas Elf employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Elf
✨Tip Number 1
Show your enthusiasm for Christmas! When you interact with us or during any interviews, let your passion for the festive season shine through. Share personal stories about your favourite Christmas memories or traditions to connect with the spirit of the role.
✨Tip Number 2
Highlight any experience you have working with children. Whether it's babysitting, teaching, or volunteering, make sure to mention how you've engaged and entertained kids in the past. This will demonstrate your ability to create a magical experience for our young visitors.
✨Tip Number 3
If you have any special talents like juggling, dancing, or storytelling, be sure to showcase them! These skills can set you apart from other candidates and show us that you can bring joy and excitement to our Grotto.
✨Tip Number 4
Prepare for the 'Get to know Fenwick' experience day by researching our brand and values. Understanding what makes Fenwick unique will help you engage more effectively with our team and show that you're genuinely interested in being part of our festive family.
We think you need these skills to ace Christmas Elf
Some tips for your application 🫡
Show Your Enthusiasm: Make sure to express your love for Christmas and working with children in your application. Highlight any previous experiences that showcase your passion for the festive season.
Highlight Relevant Skills: If you have a background in performing arts or theatre, be sure to mention it. Include any special talents like dancing or juggling that could bring joy to the role.
Tailor Your CV: Customise your CV to reflect the qualities Fenwick is looking for, such as being warm, welcoming, adaptable, and goal-oriented. Use specific examples to demonstrate these traits.
Prepare for the Experience Day: If shortlisted, you'll be invited to a 'Get to know Fenwick' experience day. Prepare by researching the company and thinking about how you can contribute to their festive spirit.
How to prepare for a job interview at Fenwick Limited
✨Show Your Christmas Spirit
Make sure to express your enthusiasm for Christmas during the interview. Share any personal experiences or traditions that highlight your love for the festive season, as this role is all about spreading joy and cheer.
✨Demonstrate Your Communication Skills
As a Christmas Elf, you'll be interacting with children and families. Practice clear and friendly communication, and be ready to showcase your interpersonal skills. Think of examples where you've successfully engaged with others, especially in a festive or theatrical context.
✨Highlight Your Performing Arts Background
If you have any experience in performing arts or theatre, be sure to mention it! Discuss how your background can contribute to creating a magical experience for visitors, whether through storytelling, acting, or entertaining.
✨Be Adaptable and Innovative
Fenwick values adaptability and creativity. Prepare to discuss situations where you've had to think on your feet or come up with innovative solutions. This will show that you're ready to handle the dynamic environment of the Grotto and make every moment special for customers.
